In the final half of the podcast interview with &pizza CEO Michael Lastoria, the discussion revolves around something the restaurant industry also revolves around –- labor and wages.
March 13, 2019
Subscribe to the Podcast: YouTube | iTunes
Today's podcast is sponsored by...
Are you a supplier or a brand working to elevate the customer experience? The Interactive Customer Experience Association connects brands, suppliers, agencies and more who are working to create transcendent customer experiences. Let's work together to create a better customer experience ecosystem for us all. Join the ICX Association today at icxa.org.
Become a podcast sponsor - sign up here for more information!
Podcast Summary
Regardless of which side of the fence you occupy when it comes to restaurant employee wage increases, if you operate a limited-service brand of any kind, you are likely preoccupied with concerns about your workforce. In that respect, &pizza CEO Michael Lastoria has a lot in common with other industry leaders. But his views on how employees should be paid as well as their overall place on the restaurant leader's priority list tend to veer from that of many in the C-suite.
In this final half of our interview with Lastoria, he gives a peek behind &pizza's proverbial "curtain" to see the people who make the pizza and the pizza place happen, as well as how the chain communicates, pays and supports its workforce as part of its mission.
Photos: Provided
Submit questions or feedback to qsrwebpodcast@networldmediagroup.com