Resources
How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation
Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…
Presented by Ovation Up, Inc.
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Text Marketing That Works: Data-Backed Best Practices for Restaurants
We analyzed all marketing texts sent through Ovation’s platform in 2024 - 1.58 million - and identified key trends and patterns that separate high-performing…
Presented by Ovation Up, Inc.
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Maximizing Guest Retention
Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…
Presented by Ovation Up, Inc.
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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery
In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…
Presented by Ovation Up, Inc.
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6th Annual State of Digital for Restaurants
Qu’s 6th Annual State of Digital reveals top QSR and fast casual trends from 170 brands (85,000 locations). With digital growth stabilizing, 40% of brands see…
Presented by Qu
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Trend Report: The Psychology of Waiting
Discover how long wait times impact customer behavior and revenue. Explore the growing role of automation in foodservice and how operators are streamlining…
Presented by Botrista Inc.
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3 strategies to transform your frontline hospitality teams and unlock superior service
From onboarding to personalized learning and stronger communications, this guide features actionable strategies to help your frontline serve up excellent guest…
Presented by Axonify
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Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!
Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…
Presented by Crane Payment Innovations
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How Earthbar 70X'd Their Feedback Volume
Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…
Presented by Ovation Up, Inc.
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Webinar On-Demand: Tackling Superbowl Restaurant Delivery Challenges – A Panel Discussion
Outperform your competition & tackle this year's Superbowl delivery with ease!
Presented by Delaget
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2025 High Demand Delivery Dates Calendar
Download the 2025 calendar of this year's most high-volume restaurant delivery dates
Presented by Delaget
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Webinar: 20 delivery ideas in 20 minutes – improve QSR delivery ops + finances FAST!
20 NEW ideas to improve restaurant delivery in 20 minutes
Presented by Delaget
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Perfecting QSR Delivery with POS Scales & Advanced Labeling
By incorporating weight-based verification with smart labeling and advanced point of sale (POS) scale solutions, QSRs can ensure order accuracy, transform…
Presented by Star Micronics America
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Guide: How To Respond To Online Reviews
97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!
Presented by Ovation Up, Inc.
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Trend Report: Flavor Trends of 2025
Explore the evolving beverage landscape, where nostalgia meets innovation. Uncover the consumer preferences driving demand for bold, premium drinks. Learn how…
Presented by Botrista Inc.
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How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study
Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…
Presented by Ovation Up, Inc.
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Food pickup lockers help restaurant operators lower costs
As more restaurants depend on delivery and carryout services to remain profitable, balancing speed with security and efficiency is crucial. Food pickup lockers…
Presented by FastCasual.com
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Three emerging gift card trends driving popularity and revenue
As gift cards increasingly become part of the operational strategy, here are three trends emerging in the gift card market that will shape the path forward.
Presented by FastCasual.com
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How PDQ Chicken Brings Back 50% of Unhappy Guests
PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.
Presented by Ovation Up, Inc.
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How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study
Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…
Presented by Ovation Up, Inc.
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