White Paper

Tackling Property Damage in Quick-Service Restaurants

August 4, 2025

Presented by

Quick-Service Restaurants (QSRs) are a staple in modern society, serving millions through bustling drive-thrus and managing numerous vendor deliveries daily.

While their operational model is optimized for speed and efficiency, QSRs face a significant yet often overlooked challenge: property damage caused by customer vehicles and delivery vendors.

This damage can affect everything from menu boards and overhangs to landscaping, freezers, counters, and other equipment. Imagine, for example, if an oversized car clipped a digital menu board while at the drive-thru, or a vendor accidentally backed a delivery truck into an HVAC unit or the outside of a freezer.

In larger organizations, such damages can add up to millions of dollars annually and seriously disrupt operations. For smaller operations, even a single incident could lead to the permanent closure of the business. Reporting these damages promptly and effectively poses a challenge, highlighting the need for effective solutions.

Download this white paper to learn more.