White Paper
Why Working with the Right POS Reseller Is Critical
March 25, 2024
Anyone who's been in the restaurant business for any length of time has experienced issues with the operation's point-of-sale system. A printer goes down, a card reader fails, a monitor goes on the blink or the entire system crashes.
The result is disaster and panic. Maybe orders need to be written by hand instead of entered into the POS, or the restaurant is only able to accept cash payments. And even when the system comes back up, it could be hours before operations return to normal.
Most POS hardware comes with a manufacturer's warranty, but when dealing with a large manufacturer it could be days or even weeks before the issue is resolved. That's why working with a reseller that not only specializes in hospitality POS systems but also has the capability to service and repair those systems can be critical to maintaining uptime.
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