Top 10 2018 QSRweb stories show our eyes are always on the other 'guys'

by S.A. Whitehead — Food Editor, Net World Media Group

The top 10 QSR stories this year were all about keeping a friendly, but watchful eye on the competition, who as it turns out were all doing some pretty amazing…

QSR's face recognition kiosks complete 10-second orders

December 20, 2018

Burger Fi, a QSR that has installed touchscreen ordering kiosks with facial recognition capabilities at 22 of its 108 locations, has found that facial…

QSR leaders: Do you really know what's happening inside your supply chain?

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

It's said, you never know if you don't look. Unfortunately, many QSR operators have turned a 'blind eye' toward their supply chains under the assumption that…

Jack in the Box ponders sale, other options

December 17, 2018

Jack in the Box Inc. said its board and management team are working with advisers to consider ways to increase the chain's value, including actions like a sale…

Wendy's commits to beef program furthering 'responsible' antibiotic use

December 12, 2018

Wendy's has become the first restaurant chain to partner with the animal care  and sustainability program, Progressive Beef, beginning in 2019, with at least…

Charlotte Hardee's settles Hep A class action

December 11, 2018

A class action lawsuit against a Charlotte, North Carolina Hardee's outlet has been reached, after the filing around incidents of alleged Hepatitis A exposure…

McDonald's pledges to address antibiotics in beef by 2021

December 11, 2018

McDonald's said today it will address antibiotics use in its beef supply chain by 2021, according to the National Resources Defense Council. Next year it will…

Roy Roger's promo puts the spurs to year-end sales

December 7, 2018

Roy Rogers is hoping to prod its end-of-year sales this year with its "12 Days of Roy's" promotion, Dec. 10-21, when the chain will offer food and beverage…

Keeping screens clean of pathogens unseen: A challenge for self-service age

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bacteria found on McDonald's U.K. touchscreens have raised concerns about kiosk sanitation, presenting what many consider to be the first public health issue…

Burger King launches revised app on McDonald's doorstep ... literally

December 4, 2018

Burger King has a new promotion that it vows will turn "more than 14,000 McDonald's into branches of its brand instead." For a limited time, when a customer…

Wendy's extends $1 fries through holidays

November 30, 2018

Under the heading of "If it works, keep doing it," Wendy's said today it's extending its $1 Any Size Fry offer until Dec. 26, guaranteeing the chain some…

8 London McDonald's kiosk screens found loaded with fecal bacteria

November 29, 2018

Stories are spreading like viruses across the news media concerning the findings of a kind of real-world experiment on McDonald's kiosk screens in a handful of…

Creating Value with Table Tracking Systems

The ability to deliver food to guests quickly and efficiently is a tremendous benefit, but it’s just the first link in the value chain. Learn why brands such…

Global QSR industry to grow nearly 5 percent in 5 years

November 26, 2018

Between now and 2022, the quick-service industry will experience a nearly 5 percent compound annual growth rate, according to the latest research  from Radiant…

Jack in the Box blames 'slow' September, aggressive market for rough Q4

November 20, 2018

With the sale of Qdoba wrapped up last March 21, Jack in the Box Inc. today reported 2018 fiscal year and Q4 earnings results, showing that the company's…

McDonald's Colombia uses interactive signage to get customers dancin' in the streets

by Bradley Cooper — Editor, Connect Media

McDonald's recently partnered with worldwide outdoor advertising company, JCDecaux Colombia, to deliver a digital signage dance party to celebrate the Big…

Smoothie King, Mighty Quinn's, Tropical Smoothie Cafe take on 'cannibalization'

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

How to drive growth is top of mind for brands but in the quest to grow brands can often ignite a cannibalism strategy, something no partner or franchisor…

Wendy's reports 0.2 percent drop in North American Q3 same-store sales

November 7, 2018

Wendy Q3 results for the quarter ending Sept. 30 show the brand had fewer-than-expected sales during the period, with North American same-store sales off 0.…

Huddle House intros new burgers, melts

November 5, 2018

Huddle House has overhauled its burger menu by introducing a new line of Big House Burgers and Melts, including the brand's signature burger seasoning on each…

Bojangles', White Castle talk turkey

November 5, 2018

The calendar has turned, with Thanksgiving meals just a few weeks off. For those who don't, won't or can't cook their own feasts, at least two QSRs are…