$20M lawsuit against KFC alleges Fill-Up Buckets aren't filled up

October 25, 2016

A retiree from Hudson Valley, New York, has filed a $20 million lawsuit against KFC in a New York State Supreme Court for allegedly violating sections of the…

What makes those arches shine so bright? A peek behind McDonald's 'golden curtains'

by S.A. Whitehead — Food Editor, Net World Media Group

A quick look at some of the brand's key data gives a glimpse at some of the things that make the mega-chain tick.

Fish Forward: Captain D’s 'steps on it' for chain expansion

October 24, 2016

Captain D's said the opening of its newest franchise in Hartsville, South Carolina, is the start of its accelerated expansion plans  of the seafood-based…

Subway BOGO promo helps feed hungry

October 24, 2016

It's not everyday that you get the chance to do something good for others while doing something very good for yourself, but Subway is making that possible for…

Understanding site selection variables for restaurant tenants

When you're looking for the right property for a pizzeria or QSR, having a checklist of desirable criteria can help you stay on track.

Sonic puts QSR development veteran in lead franchise role

October 24, 2016

Sonic Drive-in has a new senior director of franchise sales and development who a news release said is charged with accelerating the brand's expansion. Sam…

BK, Tim Hortons report solid Q3 gains

October 24, 2016

Burger King and Tim Hortons brands parent, Restaurant Brands International Inc., today reported financial results for the quarter that ended Sept. 30. Overall…

Shaq now owns Krispy Kreme franchise

by S.A. Whitehead — Food Editor, Net World Media Group

Fifteen-time NBA All-Star Shaquille O'Neal and Krispy Kreme doughnuts: When you think about it, they are a match made in heaven. And fittingly perhaps, now…

To stay or to grow? That was the question at Fast Casual Executive Summit

by S.A. Whitehead — Food Editor, Net World Media Group

"Should I stay or should I grow?" is one question that many restaurant brands struggle with regarding expansion plans.

McDonald's Q3 results support chain's 2016 initiatives

October 21, 2016

McDonald's today reported Q3 financial results that show the chain is holding its own in a softening market, but the brand is also pledging to continue…

White Castle dials up slider’s status via YouTube video series

October 21, 2016

White Castle is clearly going all in for the QSR trend toward higher-end menu items by partnering with a food and travel network and the FoodBeast site on a…

Analytics ROI vs. the high cost of ignorance

It's best if restaurateurs approach analytics by first asking themselves what their highest value questions are and then consider the many ways those questions…

Beverage business keeps Dunkin' Brands growing full-steam ahead

by S.A. Whitehead — Food Editor, Net World Media Group

The apparent evolution of the Dunkin' Donuts chain into a coffee-and-other-beverage-centric QSR is keeping the overall Dunkin’ Brands Group growing full-steam…

How supply chain technology helped 2 brands save money, drive profits

With the proper software, restaurant management can provide predictive and actionable insights into entire food supply chains, enabling greater visibility…

5 prep steps to maximize holiday restaurant business

by Seshu Madabushi — Founder & CEO, mKonnekt

Don’t look now, but the holiday season has, in the view of many, already started. For retailers, this is cash-or-crash time. For restaurant operators, this…

7 ways to "Wow" your customer base

Brands often over-think the process when they’re attempting to come up with great ways to "surprise and delight" their customers. It doesn't have to be…

Report reveals record wave of restaurant chain failings

October 17, 2016

An industry "over-expansion" is the culprit behind a wave of bankruptcy declarations by restaurant chains. 

QSRs show mobile market the way to users' hearts is through their stomachs

In a mobile-driven world, brands and companies have found it vital to incorporate apps into their business strategies to reach their consumers and deliver a…

McDonald's racks up $130M in Q3 charges

October 14, 2016

McDonald’s will incur $130 million in pretax charges — or about 12 cents per share after taxes — for restructuring and non-cash impairment charges as a result…

Questioning why you got into this crazy business? Here's a place to find an answer

by S.A. Whitehead — Food Editor, Net World Media Group

Though the readers of this website are involved in another sector of the food service industry, many of you still attended the Fast Casual Executive Summit…