Pandemic hammers foodservice coffee sales; outlook uncertain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Long-term, foodservice will continue to struggle to recover from COVID-19, as consumers will increase their economy focused spending. The lingering impact of…

Golden Chick hatches Big & Golden entry in QSR chicken sandwich wars

May 22, 2020

This Monday, May 25, Texas-based Golden Chick is launching what it hopes is a new player in the chicken wars in its Big & Golden chicken sandwich at all…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

Kitchen United opens in Austin

May 21, 2020

Kitchen United, a kitchen-as-a-service company built to serve off-premise dining, has opened a center in Austin, Texas. The facility, referred to as Kitchen…

QSR customers dissatisfied with delivery, but still won't dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

A consumer survey and another data analysis show consumers are not racing back to dine in, but are committed to delivery, though many have big issues with how…

Grocery workers sack up a White Castle discount

May 20, 2020

White Castle is offering a 20% discount to employees of grocery stores and retail food outlets as a way to thank them for making sure people have food on their…

Subway's take on getting back to dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

Like so many other QSRs these days, Subway stores and franchisees are in the process of powering and training up for dine-in amidst a socially distanced world.

New York investment group pays $49M for Krystal chain

May 15, 2020

Dunwoody, Georgia-based Krystal Burger – which has remained open after filing for bankruptcy – has been sold to New York-based Fortress Investment Group for…

Survey: Only 1 in 12 would dine in a restaurant today

A Denver-based market research firm's latest poll shows Americans are still -- for the most part -- very uncomfortable with the idea of either eating out or…

Edible bears record-setting Mom's Day 'fruit'

May 14, 2020

Edible reports that it recorded a massive 36% increase in sales on Mother's Day this year over last this past Sunday, when the brand fulfilled a record-setting…

Latest dine-in data tells story of cautious customers, vanishing workers

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant sales data shows the return to dine-in will be a slow and cautious one for customers, according to data and insights provider, Black Box…

Improving Margins with Advanced Reporting

Data is a difference-maker if, of course, it’s used effectively.

PepsiCo helping restaurant workers coping with COVID-19

May 12, 2020

Building on its more than $50 million commitment for COVID-19 relief, PepsiCo Foodservice is launching four programs aimed at supporting restaurants and their…

Wendy's acknowledges 'few restaurants in short supply' on beef

May 12, 2020

Wendy's placed a special New York Times ad and social media messaging to reiterate the message that the brand and "most" of its restaurants have "all the beef…

Panda Express gives hospital workers, first responders in-store discount

May 11, 2020

Panda Express said it is offering a 10-percent off "appreciation discount program" for hospital staff and first responders that starts this National Hospital…

Meat shortage hits 'fresh, never frozen' Wendy's, but other burger brands OK

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has yanked burgers from nearly 1,000 store menus after problems obtaining its trademark "fresh, never frozen" beef, but the issue doesn't seem to be so…

Some Wendy's run short of beef

May 5, 2020

As Wendy's rolls out a type of online scavenger hunt promotion for its customers, many of its customers are wondering if the brand is having trouble of late on…

Sonic announces 'hot' LTO + cool $1M to Limeades for Learning

May 4, 2020

Sonic Drive-In is putting some spice into its latest LTO, while putting funds into education through its two latest endeavors: a Queso Burger LTO and $…

Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…