Togo's 2020 transformation: 'It's not just new paint'

by S.A. Whitehead — Food Editor, Net World Media Group

Ask anyone who's made a deli sandwich, they'll tell you, making these mouthwatering monstrosities is both time and labor-intensive. But 48-year-old Togo's has…

Delivering a frictionless guest experience: one size doesn't fit all

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology allows restaurants to deliver a better guest experience, but companies still need to test new solutions since no one tool meets all companies…

2 winter menu magnets customers can't bear for you to ignore

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

What do QSR customers want this winter? Look in the spice rack and away from the meat locker.

10-year outlook: commercial foodservice poised for growth as away-from-home dining expands

November 5, 2019

The commercial foodservice industry will continue to expand as Americans eat more meals away from home, but operators face a host of challenges from a more…

Dog Haus, Ike's, Zoup leaders say being trendy is definitely not 'where it's at'

by S.A. Whitehead — Food Editor, Net World Media Group

The name of the game now in limited-service menu innovation has less to do with following the waves of trends that regularly sweep through food service and…

Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

Nekter CEO talks about Whole Foods, customer evolution + staying 'juiced,' 9 years in

by S.A. Whitehead — Food Editor, Net World Media Group

Nekter Juice Bar CEO Steve Schulze joins QSRweb podcast host, Shelly Whitehead, on this edition of the show with some of the wisdom he's picked up over his…

Chowbotics upgrades robotic salad making kiosk

October 31, 2019

Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…

Subway franchisee shows those with autism how building sandwiches can build a better life

Many of those with autism find the path to a job and more independent life strewn with obstacles. But one Las Vegas-area Subway franchisee has gone a long way…

A&W is sprouting up a plant-based burger, CEO says on QSRweb podcast

by S.A. Whitehead — Food Editor, Net World Media Group

A&W's turnaround CEO Kevin Bazner goes one-on-one with QSRweb Editor Shelly Whitehead on today's podcast to break some news on the brand's rollout of the…

Fancy Foods shows' host rebrands, widens membership

October 15, 2019

The 67-year-old Specialty Food Association — representing 3,800 member companies in the $148 billion specialty food industry — is itself rebranding. The SFA…

Church's says its turnaround is intensifying

October 8, 2019

Church's Chicken said its celebrating what it says is the continuation and strengthening the continuation of a turnaround for the 1,500-store global chain and…

McDonald's McRib returns with 'sticky' Instagram campaign

October 7, 2019

McDonald's storied boneless barbecue pork sandwich, the McRib, has returned today as an LTO to more than 10,000 U.S. restaurants, complete with barbecue sauce…

British losing patience waiting in line for food

October 4, 2019

The British are known for their patience, but when it comes to waiting in line at a restaurant, their patience is wearing thin.

The real reason Wendy's is giving breakfast another try

by S.A. Whitehead — Food Editor, Net World Media Group

It takes a lot of guts for a QSR like Wendy's to try breakfast again -- for the fourth time in the chain's history. But a recent location data study shows why…

McDonald's tags Beyond for plant-based burger test in Canada

by S.A. Whitehead — Food Editor, Net World Media Group

QSR superpower, McDonald's, is entering the plant-based garden, with a test of its new P.L.T. burger in Canada.

Teetering on brink of economic downturn: What QSRs should do now

by Carty Davis — Founding Partner, C Squared Advisors

If an economic downturn occurs, as so many believe will happen relatively soon, this checklist can help QSR leaders get their brands in the healthiest position…

Chick-fil-A/Popeyes chicken war yanked August business away from other QSRs

With the feathers settled on August's Chick-fil-A/Popeyes chicken sandwich face-off, the data has started to come in and it doesn't look great for other QSR…

McDonald's urges customers to 'stay home' Thursday night

September 16, 2019

McDonald's is calling the world's attention to its huge and ever-growing delivery business this month with a special "Global McDelivery Night In" on Thursday…

From Filipino 'chili dogs' to South Korean poutine, Indiana's 1st test kitchen readies for launch

by S.A. Whitehead — Food Editor, Net World Media Group

Young chefs with concepts that offer everything from Filipino street food to Midwest/West U.S. fusion cuisine are getting all the startup help they need at a…