Lessons on Hiring Better Employees: A Panera Case Study

Hiring is such a challenge, isn’t it? It takes time and money away from other critical things that you need to get done – but if it isn’t done right, your café will suffer!

Type: Case Study

Sponsor: HigherMe




Webinar: Tricky I-9 Trends To Look Out For in 2015

Homeland Security isn’t just targeting the big businesses anymore…even small- to mid-sized businesses are under a watchful eye. Making sure every I-9 is accurately completed and verified can be a daunting task. And any and all mistakes could cost you, big time – in more ways than one.

Type: Webinar

Sponsor:




The Business Case for Electronic Payroll Distribution

A benefit offering savings for both the employer and employee is rare. Electronic payroll distribution is one of those benefits.

Type: White Paper

Sponsor: First Data


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FEATURES


NYC restaurateur proposes 3-tier minimum wage to 'help small business owners'

CEO Willie Degel thinks the industry should have a specific minimum wage for private companies with less than $25 million in revenues, a higher wage for private companies making $25-$50 million and an even higher wage for publicly traded companies.

Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.

Taco Bell puts a brake on restaurant industry's revolving door

Taco Bell's 4-year-old Start with Us, Stay with Us initiative required a slew of cultural changes for the brand, but is now starting to pay off with big, long-term results in employee quality, retention and engagement.

You can’t win an EEOC lawsuit, but you can prevent it

Of the 89,385 charges the EEOC reviewed in 2015, Retaliation, Race, Disability, and Sex discrimination were the most prevalent, and 28,000 charges, or 31 percent, involved harassment. That is alarming for restaurants, where carefree culture often toes the line between camaraderie and harassment.

4 union organization changes restaurateurs need to know

Restaurant operators must take the time now to learn how recent union-relaterd labor rulings from the National Labor Relations Board may affect their day-to-day employment decisions.

Wasabi to employees: We like you, we really like you

Some of the world's leading brands make their employees their first and most important customer. The UK-based foodservice brand,Wasabi, is making it a priority for their chain's employees too.

McDonald’s hits upon big dollar-saving solution to desk-less worker dilemma

When it comes to communicating with and training for the desk-less workers of food service, McDonald's may have hit upon a big dollar-saving solution with a little fellow named "Fred."

Texas groups join NRF to sue Labor Department over new overtime rule

A group of Texas chambers of commerce has joined the NRF to file suit on behalf of the "millions of employers and employees" that the groups say the new rules will negatively affect.

NRA: You're welcome for that career start, America

Employers owe the restaurant industry a debt of gratitude for initially teaching most of their business's employees crucial work skills needed to succeed including, reliability, teamwork and professionalism, according to the NRA.

Should franchisors rethink employee training under the NLRB cloud?

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without the risk imposed by the NLRB joint-ownership rules.

Hourly workers: The new endangered species?

The hourly labor market is getting tighter all the time for restaurateurs. A new national study reveals what these workers want and sheds light on how restaurateurs might attract and keep the best and brightest.

Still need to fill some summer employee spots? Look for candidates with camp counselor qualities

Need some pinch-hitters to flesh out the spring hires that didn't work, or didn't last? Think about candidates who've had experience as camp counselors, or show those kinds of qualities because they are often both leaders and team players who work well in the restaurant setting.

Harris Poll forewarns of potential upheaval due to upcoming OT regulation

Americans have a hard time putting work away. In a new Harris Poll, most said it's at least partly because they have too much to do to in an eight-hour day.

NRA 2016: 5 tips for retaining employees of all ages

Employers who successfully retain employees are careful to address generational differences among the varied ages of workers they employ. A panel of experts at the NRA provides five tips related to this topic.

Infographic: Which restaurant segment do execs want to work for?

To find out why job candidates are more attracted to certain companies and restaurant segments over others, Bristol Associates conducted a survey with a sampling of more than 170 candidates from its database of restaurant executives.

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