Turn up the volume: how to use storytelling to build an unstoppable company culture

by Jim Knight — Founder & CEO, Knight Speaker

Effective storytelling transforms abstract company values into a memorable, emotionally resonant culture by humanizing leadership and providing a narrative…

How to build a thriving company culture that inspires and engages

by Jim Knight — Founder & CEO, Knight Speaker

A strong, intentional company culture drives success by boosting productivity, attracting top talent and fostering an environment where employees feel valued…

Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

The Team Communication Risk Report

Most restaurants don't think about their team communication risks until something goes wrong. This report shows you exactly what those risks are, and how to…

Presented by Zenzap

How to knock down blocks, power up your pivot points

by Kathleen Wood — Founder, K. Wood Partners

To break through the "Founder’s pivot point," leaders must transition from micromanagement to scalability by documenting standards, delegating outcomes…

Chaos to Consistency: The 2026 Guide to Building Bulletproof Restaurant Operations

Miso Robotics is transforming commercial kitchens with AI-powered automation that increases speed, consistency, and profitability. Through intelligent robotics…

Presented by Miso Robotics

How to empower employees through autonomy, ownership

by Jim Knight — Founder & CEO, Knight Speaker

Effective leadership requires balancing autonomy with support to transform organizational culture, drive innovation and boost performance by empowering…

The Real Reason Your Team Is Burning Out (It's Not What You Think)

The way your team communicates is burning them out. And if you're running your internal communication through personal messaging apps like WhatsApp or…

6 Signs Your Team Communication Isn't Secure Enough

Here are six signs your team communication isn't as secure as you think. If any of these sound familiar, it's time to rethink how your team communicates at…

Building unity through community

by Kathleen Wood — Founder, K. Wood Partners

By fostering shared experiences and intentional connections, the restaurant industry serves as a vital "community connector" that accelerates growth for…

Reigniting passion in your team: a blueprint for peak performance

by Jim Knight — Founder & CEO, Knight Speaker

Cultivating employee passion through purpose, recognition and autonomy is the key to driving superior business performance, innovation and long-term retention…

Successful and struggling: The Founder paradox no one talks about

by Kathleen Wood — Founder, K. Wood Partners

We explore the "founder's paradox" of being both successful and isolated, ultimately arguing that connecting with a community of peers is the essential…

Bridging the restaurant coaching gap: LEAD announces leadership events in KC, Dallas

by Cherryh Cansler — Publisher, FastCasual.com

As the publisher of FastCasual.com and a proud Kansas Citian, I've always said that some of the best leadership in the restaurant industry is bred right here…

A Restaurant Owner's Guide to Secure Team Communication

Using personal chat apps for work puts your business data at risk. This guide breaks down the challenges of unsecured team communication, the real costs to…

Why Your Company Has 40 Group Chats and Nobody Knows What’s Going On

Personal chat apps give you zero control over company data. When employees leave, they take years of business information with them—and removing them takes…

How to amplify your leadership impact by leading with influence

by Jim Knight — Founder & CEO, Knight Speaker

Leading with influence focuses on building trust, empathy and a shared vision to inspire teams toward higher engagement and growth, moving beyond traditional…

Refresh your XM strategy with this clear, practical checklist

A simple visual guide to help strengthen your customer and employee experiences.

Presented by Service Management Group

Frontline first: Connecting employee and customer experience for stronger results

Learn how a connected employee and customer experience can boost engagement, loyalty, and performance.

Presented by Service Management Group

Visibility Is Security: The Compliance Risk of Internal Team Communication

Your biggest security risk isn't external - it's your internal communication. Discover how using personal chat apps for work creates massive compliance risk…

The Legal Liability of Unmonitored Work Group Chats

There comes a point where the informal chat apps that got your business off the ground become a serious liability, creating legal, HR, and financial risks that…