Shopper Loyalty Survey Results

Shopper Loyalty Survey Results

New research reveals shopper requirements for today’s loyalty programs.

Type: White Paper

Sponsor: CodeBroker


Digital Transformation -
The Power of Physical to Digital Loyalty

Digital Transformation - The Power of Physical to Digital Loyalty

Research from retail analyst EKN helps loyalty marketers understand loyalty program digital transformation.

Type: White Paper

Sponsor: CodeBroker


The Expert Guide to Mobile Loyalty Sign-Up and Engagement

The Expert Guide to Mobile Loyalty Sign-Up and Engagement

Expert tips to strengthen your loyalty program with mobile

Type: White Paper

Sponsor: CodeBroker


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FEATURES


2 tough, techy kitchen challenges QSR operators must consider

2 tough, techy kitchen challenges QSR operators must consider

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts Amidst all the talk of tech and the online world we occupy today, the QSR kitchen is rarely mentioned. Make no mistake though, the kitchen and the people who make it work...

McDonald's Virtual Pit Crew Experience had what it takes to 'Elevate' customer experience. Does your brand?

McDonald's Virtual Pit Crew Experience had what it takes to 'Elevate' customer experience. Does your brand?

Has your brand "elevated" the customer experience in a new and different way? If so, why not pit what your QSR has accomplished against the very best in the business world by entering the Interactive Customer Experience Association Elevate Awards this coming June in Dallas?

Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your QSR offers to stay engaged and to keep them coming back for more.

Does the 'cloud' have a tipping point for QSR operators?

Does the 'cloud' have a tipping point for QSR operators?

"Why has it taken so long for Cloud POS to get here?" It's all about the tipping points tilting in the right direction at the right time to fall in line with what QSR operators need to make pivotal business differences.

The QSR transformers: 7 technologies changing the business

The QSR transformers: 7 technologies changing the business

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the business from the ground up.

7 tech-y ways to lighten the load on QSR managers' plates

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and attendance, scheduling, leave management and other employee-facing processes.

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

Ordering online or via app is reshaping the QSR landscape. But these features come with potential pitfalls, as well as promises of more business. Here are some pointers on avoiding the problems and enhancing the benefits.

Do QSR POS systems need to play catch-up?

Do QSR POS systems need to play catch-up?

I believe point-of-sale systems need to catch up with point-of-ordering, and the companies that do this well will win hearts, minds, and market share.

Which food news stories changed QSR customer behavior most this year?

Which food news stories changed QSR customer behavior most this year?

What were the top food news stories of the year and why should restaurateurs pay attention?

Hu Hot, Freshii, Mooyah social media managers: 'It's a hard-knock life'

Hu Hot, Freshii, Mooyah social media managers: 'It's a hard-knock life'

Social media management may be this century's true school of hard knocks, but those who oversee this task at three well-known brands say it's essential to check your emotions at the virtual door.

Balance Grill, CoreLife, I Love Bacon execs on innovation that works ... and doesn't

Balance Grill, CoreLife, I Love Bacon execs on innovation that works ... and doesn't

A panel of restaurant leaders shared some of their best and worst innovations with fellow restaurateurs at the Fast Casual Executive Summit in Nashville.

The 'low-hanging (financial) fruit' right outside your QSR window

The 'low-hanging (financial) fruit' right outside your QSR window

There's some real opportunity hanging around just outside your QSR window in the form of cloud-based tech that can potentially wash away thousands in operating costs.

Corner Bakery, Newk's, Saladworks leaders' quick quotes for QSRs on dynamite data use

Corner Bakery, Newk's, Saladworks leaders' quick quotes for QSRs on dynamite data use

QSR operators can take home some great ideas on effective data use from three fast casual brands who shared thoughts on the subject at the Fast Casual Executive Summit in Nashville late last month.

The pay-as-you-go POSitives of renting your POS

The pay-as-you-go POSitives of renting your POS

State-of-the-art systems with effortless, problem-free updates and, in some cases, without the need for servers on-site or system-wide server farms are among the benefits QSR operators can realize when renting their POS systems.

Is all that convenience crushing your customer experience?

Is all that convenience crushing your customer experience?

Just like diners, restaurateurs and all humans are social creatures, with strong inborn biological and neurological needs to interact. In fact, "Braving the Wilderness" author, Brene Brown explained that loneliness is as powerful a force as hunger or thirst.

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Your customers are online and mobile. Are you following them? With the advance of smart phones and social media you have new, powerful ways to connect with customers. We'll help you stay on top of the trends in online, mobile and social marketing.

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