3 Ways to Re-Build Brand Trust & Attract Guests During COVID

Guests have increased anxiety about the food pickup & collection process today. Restaurants need to rebuild brand trust by delivering these 3 things.

Presented by Qu

Firehouse Subs '5-alarm' tech emergency highlights value of evaluating systems

by S.A. Whitehead — Food Editor, Net World Media Group

For Firehouse Subs, the emergence of COVID-19 on the American landscape triggered nothing short of a five-alarm emergency to get the sandwich brand in sync…

Mercato Partners launches $90M investment fund to fuel up-and-coming brands

June 4, 2020

Mercato Partners, an investor for growth-stage companies, has developed Savory, a $90 million fund to help scale up-and-coming restaurant concepts. To create…

Consumers leaning into order pickup

June 3, 2020

When it comes to digital restaurant orders, consumers prefer picking them up compared to delivery and are ordering more meals online than ever primarily due to…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

'Converting to Curbside and Delivery' webinar is lesson in pandemic-era adaptability

When the pandemic flipped the operational model for a Texas taco brand to totally off-premise, Crush Taco and POS provider, Revention, responded, exemplifying…

Pivoting to meet immediate demands while planning for the future

Restaurants, retailers and pretty much every business enterprise are facing a slew of challenges in light of the COVID-19 pandemic. Hear how Adobe industry…

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Tork pledges $100K to help restaurants provide meals to pandemic workers

May 26, 2020

Tork, a global professional hygiene brand of Essity, is donating 100,000 to restaurants and hospitals in Philadelphia, the headquarters for Essity's global…

Reopening of dine-in service helping restaurants make small progress

May 26, 2020

Customer transactions at major U.S. restaurant chains declined by -21% in the week ending May 17 compared to the same period last year, a slight gain from last…

MenuDrive platform helping restaurants launch online ordering in 1 hour

May 26, 2020

MenuDrive, a white-labeled online ordering platform, has launched MenuDrive Self Sign-up for restaurants, which allows them to launch online ordering and…

[ON-DEMAND WEBINAR]: Converting to Curbside and Delivery: How to Make the Shift and Thrive

In the face of the COVID-19 pandemic, restaurants across the country have been impacted by unprecedented circumstances and the closure of on-premise dining.

Presented by FastCasual.com

MVP Group introduces touchless hand sanitizer dispenser

May 26, 2020

MVP Group, a Miami based foodservice equipment supplier that has a medical supply division that provides personal protective equipment, has introduced a…

[ON-DEMAND WEBINAR]: How to Improve Your Customer Experience by Shifting Focus

Improve customer experience by changing your perspective. In this webinar, we’ll be speaking with pizzeria operators Todd Vierra of Spinato’s Pizza, Reed…

Presented by SpeedLine Solutions

Lineage Logistics acquires QSR food distributor

May 21, 2020

Novi, Michigan-based logistics provider, Lineage Logistics, said it has acquired the assets of one of the nation's leading food service distributors, Maines…

QSR customers dissatisfied with delivery, but still won't dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

A consumer survey and another data analysis show consumers are not racing back to dine in, but are committed to delivery, though many have big issues with how…

DoorDash unveils location-tracking feature for to-go orders

May 20, 2020

DoorDash, one of the nation's largest mobile delivery platforms, has launched a feature to make restaurant to-go orders more efficient for merchants and…

Subway's take on getting back to dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

Like so many other QSRs these days, Subway stores and franchisees are in the process of powering and training up for dine-in amidst a socially distanced world.

Sweetgreen named FastCasual's top brand of 2020

Sweetgreen, a 104-unit salad chain, topped the 2020 list of Fast Casual Top 100 Movers & Shakers, and Fazoli's took home the Excellence in Food Safety Award.

Yum Brands announces 47-cent dividend

May 15, 2020

Yum! Brands, Inc. board of directors declared a dividend of 47 cents per share of common stock. The quarterly dividend will be distributed June 12 to…