Operations News & Media
Prolific Hispanic franchisee hopes to open BK Whopper Bar at Houston airport
December 29, 2014
Guillermo Perales, CEO of Sun Holdings LLC, a is planning on bringing Krispy Kreme back to Houston, as well as several other brands to the Houston's George…
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Executive round table: Quick-service industry leaders make their 2015 predictions
by Alicia Kelso — Editor, QSRWeb.com
Localization, transparency and a healthy/indulgent spectrum are expected to accelerate in '15, as are mobile ordering and catering.
read nowNLRB issues complaints against McDonald's as joint employer
December 22, 2014
The joint-employer model is expected to have a significant impact on franchised restaurant businesses.
read nowGlobal Franchise Group completes recapitalization
December 22, 2014
Global Franchise Group, parent company of Great American Cookies, Marble Slab and Maggie Moo's and Pretzelmaker, has completed recapitalization with private…
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How White Castle balances innovation and tradition in restaurant branding
by Nate Riggs — CEO / Owner, NR Media Group
Brand loyalists came up with the phrase, "They're so good, they'll slide down your throat."
read nowMinimum wage employees in 21 states to get a raise in the New Year
December 19, 2014
Twenty-one states are positioned to raise their minimum wages on Jan. 1. According to a news release from the Employment Policies Institute, other cities and…
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Debunking McDonald's service time criticism
by Darrel Suderman — President, Food Technical Consulting
Customers and investors prefer innovation and quality over short wait times.
read nowOrderUp adds AOL veteran to executive team
December 18, 2014
Baltimore-based OrderUp has hired former AOL SVP of Corporate Development Michael Smith as its new VP of Corporate and Business Development.
read nowKey themes for '15: Food quality, customization, customer-facing technology
December 18, 2014
Fitch Ratings released its 2015 Outlook for the US Restaurant industry, predicting an improvement in sales trends, the easing of commodities pressures and…
read nowDunkin' Donuts aims for 410-plus net new US units in 2015
December 18, 2014
Dunkin' Brands Group Inc. announced its performance expectations for 2015 for its Dunkin' Donuts and Baskin-Robbins brands. The FY15 targets include:
read nowWendy's names new CMO, digital VP
December 18, 2014
The Wendy's Company has announced several changes to its senior leadership team, including a new CMO and a VP to head up digital initiatives.
read nowAgreement enables Paytronix Rewards, NCR Aloha POS integration
December 17, 2014
The new Cloud Connect integration will enable Paytronix to integrate, maintain and deploy its solution across NCR’s install base of more than 100,00…
read nowWendy's CEO: Breakfast will not be ruled out
December 17, 2014
Bloomberg Television's Betty Liu interviewed Wendy's CEO Emil Brolick this week on a number of topics, including the chain's failed breakfast rollout and the…
read nowFormer Krispy Kreme CEO transitions to non-executive chairman
December 17, 2014
Krispy Kreme Doughnuts announced that former CEO James H. Morgan, 67, will transition from executive chairman of the board of directors to non-executive…
read nowTim Hortons/Burger King joint company names exec team
December 15, 2014
Restaurant Brands International Inc., the newly formed parent company of Burger King and Tim Hortons, today announced its new executive leadership team and…
read nowChick-fil-A closing satellite concept
December 12, 2014
A satellite Chick-fil-A location in Albuquerque, New Mexico, is closing next week. According to Albuquerque Business First, the Additional Distribution Point…
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What it takes to build long-term vision
by Erle Dardick — CEO, Monkeymedia
Write down where you want to be in one year, three years or five years as a way to better understand where you are headed and how you are going to get there.
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Krispy Kreme sales, traffic jump as company begins loyalty program test
by Alicia Kelso — Editor, QSRWeb.com
Customers can sign up for the program through their iPhone or Android device and earn reward 'Treats' for future purchases. A national roll out is expected in…
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Competition for talent among hot trends for employers in 2015
by Brenda Rick Smith — Editor, Networld Media Group
The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and…
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Hurdles expected to remain in place in 2015 for restaurant operators
by Alicia Kelso — Editor, QSRWeb.com
In addition to record-high commodities prices, labor inflation, technology costs and health care/menu labeling regulations, there is also intensified…
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