QSR freebies come at a price

August 9, 2009

The freebie offer has become commonplace as quick-serve restaurants fight to increase traffic during the economic recession and as a result are no longer the…

A&W rebrands with 3-D experience

After years of only co-branded units, A&W standalones, with drive-in, dine-in and drive-thru, are making a comeback.

Nathan's Famous posts mixed Q1 results

August 6, 2009

Nathan's Famous Inc. has reported positive revenues for the first quarter ended June 28 despite a drop in net income due to proceeds from the sale of two…

Former Arby's CEO Benham named to Sonic board

August 6, 2009

Sonic Corp. has announced that Douglas N. Benham has been named to its board of directors. His election was announced following Sonic's quarterly board of…

To Focus Group, Or Not To Focus Group?

In an age of information databases, network connectivity, interactive media, and the Internet, quick access to consumer information has become the norm. Though…

Public Sector Use Of Internet Surveys And Panels

Marketing research is easily adaptable to the Internet, and the medium has opened the door to many would-be marketing research suppliers. We believe, however…

Survival Of The Fittest

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their…

Fast Food Chain Maintains Training Excellence with Online Tests

Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food…

New product offerings help Wendy's, Arby's comps

August 5, 2009

Wendy's and Arby's are holding their own as restaurants weather the recession thanks to new product offerings, as seen in Wendy's/Arby's Group Inc.'s release…

Tim Hortons U.S. comps push Q2 results

August 5, 2009

Tim Hortons Inc. has reported systemwide sales were up 5 percent on a constant currency basis for the second quarter ended June 28. Same-store sales were up…

Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident

Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant’s revenue and reputation. While you may be insured for…

In-N-Out wins trademark infringement suit

August 4, 2009

In-N-Out Burger has won its most recent trademark infringement suit, according to a story on the Fast Food Maven blog. Irvine, Calif.-based In-N-Out took issue…

Jack in the Box Q3 net down 34% as comps decline

August 4, 2009

Jack in the Box third quarter earnings are another indicator quick-service brands are not immune to the economic recession. Jack in the Box has reported a…

Handwashing: A Crucial Way to Prevent Foodborne Illness in a Restaurant

A foodborne illness outbreak can severely damage a restaurant's reputation and profits, and leave the restaurant owner liable for lawsuits. Handwashing is a…

Carrols Corp.'s Burger King Q2 comps down 4.7%

August 3, 2009

Carrols Restaurant Group Inc., parent company of Carrols Corp., has reported that same-store sales decreased for its Burger King franchise stores, as well as…

Wendy's CMO details process behind new creative search

August 3, 2009

Wendy's chief marketing officer Ken Calwell explained in a Q&A to BrandWeek how the company approached its search for its new lead creative agency, The…

Krispy Kreme expands Kool Kreme test

August 2, 2009

Krispy Kreme Doughnut Corp. has opened its first Neighborhood Shop and Kremery in Knightdale, N.C. The store is one of the company's retail concept shops…

Wendy's target of fake e-mail coupon

August 2, 2009

Wendy's has posted a Fraudulent Coupon Alert on its Web site, alerting consumers and investors to a bogus offer. The fake coupon claims to be a special offer…

Yum! Brands Australia sued for $10M

August 2, 2009

The family of a girl left brain damaged after a bout of salmonella poisoning is suing Yum! Brands Australia for $10 million in damages, according to a story by…

Restaurant industry outlook remains uncertain

July 30, 2009

The restaurant industry's economic challenges continued to persist in June, as the National Restaurant Association's comprehensive index of restaurant…