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Operations News & Media

Wash. Dairy Queen employee arrested for mixing toxic malt

March 8, 2009

KOMO 4 News: Police in Ferndale, Wash., have arrested a former Dairy Queen employee accused of tainting the store's malt mix with a toxic agent.   After…

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Burger King and CKE to present at investor conferences

March 5, 2009

Burger King Holdings Inc. will participate in the J.P. Morgan Gaming, Lodging, Restaurant & Leisure Management Access Forum on March 17 at Encore at the…

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Sonic updates Q2 sales expectations

March 5, 2009

OKLAHOMA CITY — Sonic Corp. has updated its sales expectations for the second fiscal quarter ended Feb. 28. Estimated systemwide same-store sales for the…

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Popeyes finds practice makes perfect

The brands' New Orleans stores spend months preparing for Mardi Gras sales.

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Burger King, Jack to present at investment conferences

March 4, 2009

MIAMI — Burger King Holdings Inc. has announced that the company will participate in the Bank of America and Merrill Lynch 2009 Consumer Conference March 11 at…

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Carl's Jr. hurt by competitors' discounting, Hardee's comps up

March 3, 2009

CARPINTERIA, Calif. — Period one same-store sales for the four weeks ended Feb. 23 for Carl's Jr. were down 0.6 percent and up 3.2 percent at Hardee's, parent…

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Wash. Dairy Queen investigated for toxic malts

March 3, 2009

KOMO 4 News (Seattle) reports that Ferndale, Wash., police are investigating two separate incidents at a local Dairy Queen in which two customers became…

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More states propose menu labeling laws

March 3, 2009

More states continue to look at menu labeling legislation as the National Restaurant Association continues to support the LEAN Act, a national menu labeling…

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Burger King franchisee encouraged by Q4 results

March 3, 2009

SYRACUSE, N.Y. — Carrols Restaurant Group Inc., parent company of Carrols Corp., the largest Burger King franchisee and owner and operator of two fast casaul…

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McDonald's offers gift card to customer arrested for 911 complaint

March 3, 2009

Fox News has reported that McDonald's has sent a gift card for a free meal to a Florida woman arrested after calling 911 three times to report the Fort Pierce…

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Dunkin' Donuts No. 1 again

March 2, 2009

CANTON, Mass. — For the third year in a row, Dunkin' Donuts has ranked No. 1 in customer loyalty in the coffee category by the Brand Keys Customer Loyalty…

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McDonald's honors its top restaurant managers

March 2, 2009

CHICAGO — McDonald's has honored its top restaurant managers with the 2008 Ray Kroc Award, an annual performance-based award that recognizes the top performing…

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Energy management system helps Wendy's franchisee save

March 2, 2009

Chain Leader: Emerald Foods, a Houston-based Wendy's franchise that operates 44 restaurants, has installed an energy management system that automatically…

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NRA: Restaurant industry outlook up slightly in January

March 1, 2009

WASHINGTON, D.C. — The outlook for the restaurant industry improved somewhat in January, as the National Restaurant Association's comprehensive index of…

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Wendy's/Arby's reports Q4 loss on non-cash charges

March 1, 2009

ATLANTA — Wendy's/Arby's Group Inc., parent company of Wendy's International Inc. and Arby's Restaurant Group Inc., has reported a $393.2 million loss for the…

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White Castle free lunch giveaway focuses on childhood hunger

March 1, 2009

COLUMBUS, Ohio — Street teams have started distributing 100,000 "free lunch" brown paper sacks in cities where White Castle restaurants operate to raise…

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First co-branded Marble Slab, Great American Cookies opens in Bahrain

March 1, 2009

NEW YORK — NexCen Brands Inc. has opened its first co-branded Marble Slab Creamery and Great American Cookies franchised store in Bahrain, the company…

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Tim Hortons approves share repurchase program

February 26, 2009

OAKVILLE, Ontario — Tim Hortons Inc. has announced that on Feb. 25, the company obtained regulatory approval from the Toronto Stock Exchange to repurchase up…

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Burger King beef costs down

February 26, 2009

CNN Money: Beef costs for Burger King have plunged nearly 25 percent so far this year as weaker global demand and more supply have sent prices lower.   Burger…

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Apparent hoax forces decontamination of KFC employees

February 26, 2009

Union Leader (Manchester, N.H.): Three employees of a KFC store were taken to a hospital for decontamination after an apparent hoax resulted in the release of…

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