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Operations News & Media

Jack in the Box CEO: Q1 earnings disappointing

February 18, 2016

Jack in the Box Inc Chairman and CEO Lenny Comma called the company's first-quarter operating earnings per share "disappointing."

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Wendy's announces regular quarterly cash dividend

February 18, 2016

The Wendy's Company announced the declaration of its regular quarterly cash dividend of 6 cents per share.

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Dunkin' Donuts named top brand in coffee customer loyalty

February 17, 2016

The 2016 Brand Keys Customer Loyalty Index has recognized Dunkin' Donuts as a top brand for consumer engagement in the out-of-home coffee category.

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Eyenalyze launches iOS back-office restaurant mobile app

February 16, 2016

Eyenalyze, a provider of back-office solutions, announced the launch of its iOS app.

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Arcos Dorados restaurant managers to be recognized with global award

February 16, 2016

Arcos Dorados, the world's largest McDonald's franchisee, has announced that 26 of its restaurant managers across 10 Latin American countries have won the Ray…

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Subway, Cava Grill execs will discuss supply-chain traceability during free webinar

February 15, 2016

Execs will discuss how they are taking a proactive approach to implementing end-to-end traceability across their supply chain.

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2016: The year to master digital ordering

by Noah Glass — CEO, Olo

In 2016 and beyond, restaurant industry success will be determined not by mastering the drive-thru, but rather by mastering digital ordering and meeting the…

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Can a credit card payment breach happen at your restaurant?

by Travis Wagoner — Editor, Networld Media Group

Credit card payment security is a common source of concern for nearly any business.

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What 5 qualities do you need in your frontline employees?

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

As restaurant operators, the most important thing we do is coach and develop our people.

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Lent: Boom or bust?

by Travis Wagoner — Editor, Networld Media Group

So what's a restaurant owner to do when a significant portion of the eating public will be abstaining from meat on Ash Wednesday and Lenten Fridays? Prepare.

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HotSchedules, PeopleMatter partner to create workforce management platform

February 8, 2016

HotSchedules and PeopleMatter announced a multiphase partnership to create a restaurant industry workforce management platform.

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Video: Former NFL star shares how football experience shapes his restaurant business

John Offerdahl, former Miami Dolphins linebacker and owner of Offerdahl’s Café Grill, discusses how the lessons he learned from playing in the NFL helps him…

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Arby's scores Texas-sized franchise deal

February 5, 2016

Arby's has reached a new development agreement with franchisee Turbo Restaurants LLC.

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What is your restaurant's carbon footprint?

Countries and companies across the globe are making climate change high on their agenda.

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Yum! Brands appoints new board member

February 4, 2016

Yum! Brands Inc has appointed Justin Skala to its board of directors.

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Arby's achieved same-store sales growth of 8.1% in 2015

February 3, 2016

Arby's achieved U.S. same-store sales growth of 8.1 percent in 2015 — more than three times the growth rate of a sample of the larger quick service restaurant…

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Wendy's partners with U.S. Department of Energy's Better Buildings Challenge

February 2, 2016

The Wendy's Company has joined the U.S. Department of Energy's Better Building Challenge with a commitment to reduce energy consumption in its U.S.

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Sonic re-aligns digital leadership

February 2, 2016

Sonic Corp has a new leadership alignment that reflects the increased integration of technology across functions and initiatives.

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Popeyes Louisiana Kitchen appoints new board member

February 1, 2016

Popeyes Louisiana Kitchen Inc, the franchisor and operator of Popeyes restaurants, appointed Candace S. Matthews to its board of directors.

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Wendy's investigating possible payment card data breach

by Travis Wagoner — Editor, Networld Media Group

January 28, 2016

Wendy's is investigating reports of "unusual activity" on payment cards that had been used at some of its restaurants

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