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Operations News & Media

Jack in the Box improves operating margin despite California wage pressures

November 21, 2014

Jack in the Box, parent company of Jack in the Box and Qdoba restaurant brands, announced its Q4 and FY results this week.

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Foodservice Packaging Institute's annual Trends Report shows market shifts

November 20, 2014

Packaging trends include continued interest in sustainable products.

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McDonald's turnaround plan: 'Get closer to the customer'

by Alicia Kelso — Editor, QSRWeb.com

McDonald's CFO said the company is behind some competitors in the digital space and is therefore investing at an 'accelerated rate' to get enhancements to the…

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Credit card companies agree to reduce fees 10% in Canada

November 19, 2014

Card companies will reduce credit card interchange fees over five years by about 10 percent.

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Burger King cancels German franchise license after wage-theft allegations

November 19, 2014

Burger King has canceled 89 of its German franchises after a TV report aired in May alleging wage theft and food expiration incidents.

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Popeyes adds software to test and evaluate business initiatives

November 19, 2014

Popeyes Louisiana Kitchen has partnered with APT to license its Test & Learn Management System. According to Hospitality Technology, the QSR will use the…

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Sonic promotes two to SVP positions

November 18, 2014

Sonic has announced two promotions – Paige Bass has been named senior vice president and general counsel, and Anita Vanderveer has been named senior vice…

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Popeyes cites 'superior' real estate focus as driver of new unit profit growth

by Alicia Kelso — Editor, QSRWeb.com

The chain outperformed the overall QSR category by 6 percentage points in Q3.

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Wendy's franchisee offering online business degrees to employees

November 13, 2014

NPC International, Pizza Hut's largest global franchisee and a 400-unit Wendy's franchise, has partnered with Martin Methodist College to offer employees…

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'Hidden compliance cost:' Restaurants with 50+ full-time employees must start ACA reporting in 2015

by Brenda Rick Smith — Editor, Networld Media Group

Though not mandated to offer health care coverage to employees until 2016, restaurants with 50 or more full-time employees are still required to track data…

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Yum! Brands recognized for leadership development programs

November 12, 2014

Yum! Brands, parent company of Pizza Hut, KFC and Taco Bell, has been named as one of Aon Hewitt's top companies for leaders in North America. The recognition…

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Whataburger announces four promotions to support growth

November 12, 2014

Whataburger has announced several updates to the company's business structure effective Jan. 1, which include the shift of several team members' roles within…

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Krispy Kreme adds Snyder's CEO to board

November 12, 2014

Krispy Kreme Doughnuts has added Carl E. Lee Jr. to its board of directors. Lee has served as president and CEO of snack foods company Snyder's-Lance Inc.

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Breakfast, biscuits push Bojangles' past $1 billion mark

November 11, 2014

Bojangles’ today announced it has reached $1 billion in annual systemwide revenue for the first time in its 37-year history. The 614-unit chain reached the…

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Global Franchise Group hires Focus Brands exec to head real estate team

November 10, 2014

Global Franchise Group LLC, parent company of Great American Cookies, Pretzelmaker, Marble Slab Creamery, MaggieMoo's Ice Cream & Treatery and Hot Dog on a…

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Heartland acquires XPIENT Solutions

November 10, 2014

XPIENT offers integrated cloud-based human resources, staffing and scheduling, food cost control and inventory and supply management solutions.

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Wendy's, Domino's top list of adoption-friendly workplaces

November 10, 2014

The Dave Thomas Foundation for Adoption announced its eighth annual list of the Best Adoption-Friendly Workplaces in the food, beverage and restaurant industry.

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McDonald's blames negative October US sales on competition

November 10, 2014

McDonald's continued its sales slide in October, this time across all of its global markets. Global comp sales were down 0.5 percent in October, with segments…

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Dunkin' Donuts, Starbucks have their eyes on dinner

November 10, 2014

Dunkin' Donuts and Starbucks are reportedly planning to crash dinner in the New Year. According to The Street, the brands will introduce more "dinner-friendly…

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Wendy's plans to refine value messaging after 'challenging' Q3

by Alicia Kelso — Editor, QSRWeb.com

CEO admits to winning some share from a struggling McDonald's.

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