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Operations News & Media

Dunkin's loyalty program driving frequency and ticket

by Alicia Kelso — Editor, QSRWeb.com

To keep operations running with a busy LTO schedule, Dunkin' scores each product on a 10-point complexity metric.

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February a tough month for restaurants, study finds

March 12, 2014

Black Box Intelligence and People Report released the Restaurant Industry Snapshot for February, finding the cold winter month resulted in negative same-store…

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Captain D's, Subway among Operator Innovations awards finalists

March 12, 2014

An independent panel of foodservice operator experts has selected finalists for the third annual 2014 Operator Innovation Awards. These finalists were chosen…

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El Pollo Loco honors franchisees with Heritage Award

March 11, 2014

El Pollo Loco has presented Lee Alvarez Sr., Rafael Armenta, Bill Engel, Chris Pingel and Roland Spongberg with the company's Heritage Award, an honor given to…

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Amidst sales slump, McDonald's shifts focus to breakfast

by Alicia Kelso — Editor, QSRWeb.com

The QSR segment experienced a 4-percent increase in breakfast traffic within the past year.

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MMS Catering Institute adds senior faculty members

March 10, 2014

The MMS Catering Institute has announced the addition of three new institute senior faculty members.

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Carl's Jr., Hardee's select lender for re-imaging initiatives

March 10, 2014

Balboa Capital, a provider of franchise financing, announced that it has been named as a qualified lender for Carl's Jr. and Hardee's franchisees nationwide.

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McDonald's admits potentially adverse effects from wage strikes

March 6, 2014

Growing, organized strikes protesting low wages and put together by a coalition of quick-service employees have gotten the attention of McDonald's.

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Former Mooyah CEO selected to head Dairy Queen franchise group

March 6, 2014

Bill Spae, who most recently served as CEO of Mooyah Burgers, has been named CEO of Vasari LLC, the second largest franchisee in the Dairy Queen system.

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Food costs continue to elude stability

by Alicia Kelso — Editor, QSRWeb.com

Droughts, livestock viruses and thinner herds are all affecting center-of-the-plate pricing.

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Keeping the 'quick' in quick-service with mobile POS technology

Speed of service is the No. 2 reason (behind price) consumers seek out a QSR brand.  

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Dunkin' Donuts signs 46-unit agreement for Sacramento market

March 5, 2014

As it expands its development footprint throughout California, Dunkin' Donuts announced today the signing of a multi-unit store development agreement with…

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Cinnabon's Kat Cole headlining Snagajob's hiring event

March 5, 2014

Snagajob's fifth annual Hire Minds Summit, May 4-6 at the Wyndham, Va., Crossings Hotel & Conference Center in Richmond, Va., will feature Cinnabon…

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Perino to discuss policy issues at the NRA Public Affairs Conference

March 5, 2014

Former White House Press Secretary and Fox News Host Dana Perino will address the National Restaurant Association's 28th annual Public Affairs Conference…

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Dunkin' Brands extends CEO's contract by two years

March 5, 2014

Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, today announced the extension of Chairman and CEO Nigel Travis's employment contract…

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Jersey Mike's CEO named 'distinguished business leader'

March 5, 2014

New Jersey-based Monmouth University has named Jersey Mike's founder and CEO Peter Cancro as its 2014 Distinguished Business Leader. Cancro will be honored at…

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Roark Capital's managing director among Silver Plate winners

March 4, 2014

The International Foodservice Manufacturers Association announced the winners of the 2014 Silver Plate Awards, which are operator awards for the foodservice…

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Good Times' new TV spot highlights all-natural Angus beef offering

March 3, 2014

Good Times Restaurants Inc. announced its same-store sales for February 2014 increased 19.9 percent over the prior year, which had increased 7.5 percent from…

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Krystal names Popeyes' CIO as new VP of IT

March 3, 2014

The Krystal Company announced Friday the appointment of Kathy Pittman as VP of Information Technology. According to a news release, she will be responsible for…

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Popeyes' new unit sales are 30% higher than system average

by Alicia Kelso — Editor, QSRWeb.com

Popeyes is working on back-of-the-house systems upgrades that give franchisees more control and yield better margins.

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