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Operations News

Captain D’s announces record-breaking year in sales

June 25, 2014

Captain D's announced a record-breaking year for sales at its annual convention earlier this month in Atlanta, which was attended by both franchisees and…

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El Pollo Loco files registration to join the stock market

June 25, 2014

California-based El Pollo Loco Holdings Inc. has filed a registration statement on Form S-1 with the Securities and Exchange Commission relating to the…

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Sonic’s daypart, product strategies drive 5.3% lift in sales

June 24, 2014

Sonic Corp. turned in a 5.3 percent systemwide increase in same-store sales during Q3. Results were announced Monday and also included:

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Pennsylvania McDonald’s replaces playground with touchscreen games

June 24, 2014

Renovations are almost complete at a State College, Pa., McDonald’s restaurant that will feature a dual lane drive-thru and new technology to speed up service.

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QSR Automations adds new features to software platform

June 24, 2014

QSR Automations has released version 2.5.111 of DineTime Host, a guest management software tool that provides waitlist management, reservations, a guestbook…

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Auntie Anne’s franchisee develops pizza concept

June 24, 2014

Auntie Anne’s largest franchisee has created a new pizza concept called Rise Pies Handcrafted Pizzas. According to Brandenton.com, the concept will debut…

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Teriyaki Madness names Heather Winslett director of operations

June 20, 2014

Teriyaki Madness announced today the addition of Heather Winslett as the company’s director of operations.

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Arby’s names Quiznos exec to lead development

June 20, 2014

Arby’s Restaurant Group has named James Lyons senior vice president of development. Lyons joins Arby’s just as the brand initiates a “major” remodeling and…

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Jersey Mike’s calls first campus location a ‘big success’

June 16, 2014

Jersey Mike’s Subs has reported results from its first campus-based location at Monmouth University, which opened in September 2013. The sandwich chain just…

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Nathan's Famous foodservice sales up 20%

June 16, 2014

Nathan's Famous Inc. today reported results for its fiscal year and fiscal quarter ended March 30.

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NPC International acquires 56 more Wendy's restaurants

June 16, 2014

NPC International Inc. has entered into an agreement with the Carlisle Corporation and its affiliates to acquire 56 Wendy's restaurants for $58.2 million, plus…

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Virginia Bojangles' named top franchised unit

June 13, 2014

The Bojangles' restaurant in Rocky Mount, Va., has won first place in the company's ShowBo Awards. To earn the recognition, the restaurant was evaluated on…

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HMSHost recognized for best airport QSR

June 13, 2014

HMSHost has been honored by the 2014 Moodie Food & Beverage Awards for Best Airport Fast Food/Quick Service Restaurant for 8 oz Burger Bar at Los Angeles…

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Poor sales force Long John Silver’s franchisee to close 16 stores

June 12, 2014

One Long John Silver’s franchisee suffered enough reputational damage from last year’s anti-transfat campaign that it is closing 16 of its 31 locations.

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Subway turns to Keurig to boost coffee offerings

June 11, 2014

Subway has partnered with Keurig Green Mountain Inc. to bring its single-serve K150 brewers to the sandwich chain’s North American locations. The Keurig K15…

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Dunkin’ Donuts to open traditional locations in California months ahead of schedule

June 10, 2014

Dunkin' Donuts announced today that the company has filed permits to open its first traditional restaurants in California. The new restaurants are planned for…

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McDonald’s US sales slip in May, analyst cites breakfast competition

June 9, 2014

McDonald's Corporation reported comp sales for May, with its U.S. performance slipping by 1 percent. In a news release, CEO Don Thompson cited “broad-based…

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Colorado McDonald’s hooks up with delivery service

June 9, 2014

A McDonald’s restaurant in Fort Collins, Colo., has partnered with OrderUp to offer delivery around town. According to the Coloradoan, customers order a meal…

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Inclement weather boosts delivery food orders

June 5, 2014

The extreme weather in Q1 2014 yielded good and bad news for the U.S. restaurant industry — total visits dipped, but delivery got a boost.

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Dean Foods exec named as Wendy’s chief communications officer

June 4, 2014

The Wendy's Co. has named Liliana Esposito, 39, as its new chief communications officer. Esposito will be succeeding John Barker, who has decided to leave the…

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