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Operations News

National Restaurant Association seeks solutions to penny shortage

December 11, 2025

The National Restaurant Association is seeking solutions to the national penny shortage. The shortage means operators can't order pennies from their local…

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Chick-fil-A to lean on owner/operator model in non-traditional units

December 4, 2025

Chick-fil-A is moving its non-traditional locations in campuses, hospitals and theme parks to owner/operator models, according to a company report.

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100-plus Häagen-Dazs stores join GiftAMeal to fight hunger

December 2, 2025

More than 100 Häagen-Dazs shops across 22 states have joined forces with GiftAMeal, a platform that provides meal donations when customers take photos of their…

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KFC opens flagship store in Rome

December 1, 2025

KFC Europe has opened a flagship restaurant in the heart of historical Rome near the Trevi Fountain, according to a press release.

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Nominations open for 25 Fast Casual Brands to Watch

November 19, 2025

Nominations are open for the 25 Fast Casual Brands to Watch special report, which highlights the most promising new concepts in the restaurant industry.

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Missouri Taco John's reopens after tornado

November 17, 2025

The Sikeston, Missouri, Taco John's has reopened after a tornado in May 2024. The restaurant is owned by Sonny Pratt and Dawn Cook.

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Del Taco's 'Micro Meal' hits big with $2.99 price tag

November 11, 2025

Del Taco's "Micro Meal" is providing that big things come in small packages. From now through Nov. 23, the Micro meal features Micro Beef & Cheddar…

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Wendy's sales fall but beat expectations in Q3

November 7, 2025

Wendy's reported a global systemwide sales decrease in Q3 due to lower sale-restaurant sales in the U.S., partially offset by contributions from net new…

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Cinnabon's wrapping paper smells like cinnamon rolls

November 6, 2025

Cinnabon, owned by GoTo Foods, is offering Cinnabon Scented Wrapping Paper, according to a press release.

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Burger King revamps Royal Perks loyalty program

November 6, 2025

Burger King has revamped its loyalty program called Royal Perks, according to company news.

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Strategies to lead through a cultural transformation in the workplace

by Jim Knight — Founder & CEO, Knight Speaker

November 6, 2025

How to successfully navigate the inevitable challenges of organizational culture change by emphasizing clear communication, leading by example, empowering…

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McDonald's reports same-store sales growth

November 5, 2025

Despite what McDonald's calls a pullback in consumer spending, the brand reported a sales increase of 3.6%, with global systemwide sales of over $36 billion…

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Could Yum Brands sell Pizza Hut?

November 4, 2025

Yum Brands is exploring options to potentially sell Pizza Hut after the brand's same store sales fell 1% during the third quarter. Taco Bell and KFC, two QSR…

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Krispy Kreme expands menu with 9 flavors

November 4, 2025

Krispy Kreme has increased its everyday menu of doughnuts from 10 to 16, including several trending flavors, fan favorites requested on social media and…

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Graeter's Ice Cream launches brand refresh

November 3, 2025

Cincinnati-based Graeter's Ice Cream has launched a brand refresh, according to a press release.

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Taco John's offers free meals to support those impacted by shutdown

October 31, 2025

Taco John's will offer free meals to anyone impacted by the government shutdown this weekend, from Friday, Oct. 31 through Sunday Nov. 2.

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Limited-service visits decline as customer service, value perceptions hit new lows

October 29, 2025

There may be a growing crisis for the limited-service restaurant industry, according to the 2025 QSR Reputation Ranking Report by Chatmeter, which analyzed…

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Taco Bell's Live Más Café makes Texas debut

October 29, 2025

Taco Bell will debut its Live Más Café concept in Dallas on Nov. 6 and Houston on Nov. 20, according to a press release.

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Golden Chick brings back Mini Funnel Cakes to raise funds for schools

October 28, 2025

Golden Chick has brought back its Mini Funnel Cakes to raise money for neighboring schools around every Golden Chick restaurant. Across its markets, Golden…

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Taco Bell expands education benefits, citing improved employee retention

October 24, 2025

Taco Bell is increasing its investment in its 250,000-plus team members following 20 consecutive quarters of same-store sales growth. The company reports that…

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