Research puts the top three industries targeted by malware as accommodation and food services, public administration and retail. This infographic gives key insights into how malware is being used by criminals to target the point-of-sale and how this phenomenon shows no signs of waning.
Restaurants are at high risk of credit card fraud. It's a risk that many restaurant operators underestimate -- and many are too confused by the technical requirements to protect their businesses effectively. In fact, while the risk is real, you can take action to protect your customers' cardholder data and to safeguard your business.
With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data breaches are popping up. Vulnerabilities can be found in many network gateways such as self-ordering kiosks and other devices.
Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the difference now. But knowing how to use the data collected and integrate it optimally with your systems is key.
Call it a sign of our ever-quickening time-challenged lives or maybe even a symbol that the ever-widening American public is changing its eating habits, but regardless of the societal cause, Dunkin' Donuts is turning its back on Homer Simpson's favorite food.
In an analysis of distributor and vendor invoices, 35 percent were found to have errors. That's money you're leaving on the table. Here are some ideas on how to pick it up again and get it working for your QSR.
The blockchain may sound like something that has absolutely nothing to do with the restaurant business, but nothing could be further from the truth. Innovative restaurant leaders are already using it to help manage a variety of operations. Are you?
With Cloud POS reclaiming the top spot in this year's POS Software Trends Report from Hospitality Technology, it's clear that cloud-based point of sale initiatitives are scoring high on restaurateurs' technology wishlists. In fact, the report found that fully 61...
Global food service operator, Sodexo, and travel plaza operator, Love's, told an audience at the recent Dallas ICX Summit that even though there are challenges to deploying kiosks and digital signage today, the benefits of these technologies are worth the trouble. QSRs can no doubt relate to many of the issues discussed in this hour-long session.
Contemplating going cashless, accepting Bitcoin and adding online and mobile payment options are just a few decisions restaurateurs and retailers are facing these days, but making those decisions just got easier.
Invoices are jam-packed with a treasure trove of information about your purchases, your contracts and your ability to reduce costs. When analyzed as a full set of data, these records offer actionable insights that should guide your business decisions.
A good deal of data suggests kiosks help boost QSR business, so it makes sense to develop a kiosk strategy for your quick-serve brand, if you haven't already, because of the benefits you'll learn more about in this article.
QSR mobile strategy is still undergoing growing pains since QSRs — which traditionally had just the two channels of in-restaurant and drive-thru ordering to deal with — now have new layers of complication from mobile app orders. That channel brings value, but also warrants extra planning, monitoring and managing for a winning strategy.
Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation strategy at the upcoming Interactive Customer Experience (ICX) Summit taking place next month in Texas.