More QSRs kick off Lenten promos

February 14, 2010

More quick-service restaurants are advertising their Lenten specials, including Culver's, Del Taco, Submarina and Wendy's.   Culver's has two new seafood…

Auntie Anne's celebrates Free Pretzel Day

February 14, 2010

Auntie Anne's is encouraging customers to snack by bringing back Free Pretzel Day, celebrated this year on Feb. 20 at its U.S. stores. Customers can visit…

More QSRs kick off Lenten promos

February 14, 2010

More quick-service restaurants are advertising their Lenten specials, including Culver's, Del Taco, Submarina and Wendy's.   Culver's has two new seafood…

Auntie Anne's celebrates Free Pretzel Day

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February 14, 2010

Auntie Anne's is encouraging customers to snack by bringing back Free Pretzel Day, celebrated this year on Feb. 20 at its U.S. stores. Customers can visit…

Subway continues to trump Taco Bell in healthy perception

February 11, 2010

Quick-service chains from Taco Bell to Carl's Jr. touted their better-for-you offerings in January. But their marketing efforts weren't enough to convince…

Subway continues to trump Taco Bell in healthy perception

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February 11, 2010

Quick-service chains from Taco Bell to Carl's Jr. touted their better-for-you offerings in January. But their marketing efforts weren't enough to convince…

Brand importance is on the upswing, study finds

February 8, 2010

The "Decade of the Brand" opens with 2010. That is the critical finding of the 14th annual Brand Keys Customer Loyalty Engagement Index conducted by the New…

Brand importance is on the upswing, study finds

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February 8, 2010

The "Decade of the Brand" opens with 2010. That is the critical finding of the 14th annual Brand Keys Customer Loyalty Engagement Index conducted by the New…

In-N-Out again top in customer satisfaction

February 3, 2010

Regional limited-service brands such as In-N-Out, Raising Cane's and Penn Station, continue to capture the highest customer satisfaction ratings, according to…

Subway kicks off Footlong Nation Appreciation promo

February 3, 2010

Subway restaurants is honoring its customers for their help in making the chain the world's largest submarine sandwich franchise with the launch of "Footlong…

In-N-Out again top in customer satisfaction

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February 3, 2010

Regional limited-service brands such as In-N-Out, Raising Cane's and Penn Station, continue to capture the highest customer satisfaction ratings, according to…

Subway kicks off Footlong Nation Appreciation promo

February 3, 2010

Subway restaurants is honoring its customers for their help in making the chain the world's largest submarine sandwich franchise with the launch of "Footlong…

Legislative outlook: QSRs and health care reform

Operators are keeping close tabs on the controversial legislation.

Legislative outlook: QSRs and health care reform

Operators are keeping close tabs on the controversial legislation.

USOC takes aim at Subway ad for suggesting Olympic tie-in

January 27, 2010

Subway is one of a small number of U.S. businesses that are attempting to latch on to the upcoming Olympic fever by creating advertisements that relate to but…

Garrett out as Arby's CEO

January 27, 2010

Following a year in which Arby's failed to boost lagging same-store sales, Tom Garrett, president and CEO of Arby's Restaurant Group Inc., is leaving the…

USOC takes aim at Subway ad for suggesting Olympic tie-in

January 27, 2010

Subway is one of a small number of U.S. businesses that are attempting to latch on to the upcoming Olympic fever by creating advertisements that relate to but…

Garrett out as Arby's CEO

January 27, 2010

Following a year in which Arby's failed to boost lagging same-store sales, Tom Garrett, president and CEO of Arby's Restaurant Group Inc., is leaving the…

Study finds CEOs hired from within perform better in long term

January 20, 2010

Quick-service brands looking for a new leader to guide them back to positive results after the economic recovery may very well have the best candidate already…

Tim Hortons opens tri-branded store at Norfolk naval base

January 20, 2010

Tim Hortons Inc. has opened its second U.S. military base location with a multi-branded restaurant at Naval Station Norfolk, the world's largest naval base…