Wendy's International tags DemandTec to drive customer loyalty

July 25, 2010

DemandTec, Inc. has been chosen to provide its predictive merchandising, marketing, trade and shopper analytics solutions for Wendy's International.

Dunkin’ Donuts partners with SysAid Technologies Ltd.

July 13, 2010

Dunkin’ Donuts has started to implement SysAid IT – an internal helpdesk platform – to transform its IT department. The platform, developed by SysAid…

QSRs find multiple uses for the iPad

While there are plenty of detractors, a number of experts see unlimited possibilities for the device.

What QSRs need to know about mobile loyalty

With the growing popularity of smartphones, consumers are having fun with new loyalty solutions and games, and QSRs should pay attention.

Opiniator: Text this customer experience survey

The CRM tool invites guests to rate the restaurant at the point of experience and provides real-time analytics for operators.

Benefits of Conversational Ordering in a POS System

Flexible ordering based on how customers speak enables operators to improve customer satisfaction and increase ticket sales.

Jim 'N Nick's Bar-B-Q EcoView's Green Response

John Michael Bodnar, CFO of Jim 'N Nick's Bar-B-Q, was seeking a fast and efficient solution to his company's ballooning energy bills. Beyond reducing energy…

Next Generation Energy Management System Helps Multisite Customer

Next generation energy management system helps multisite customer reduce electricity consumption by up to 20% per location and produces a return on investment…

Payment processing trends: What every operator should know

As credit and debit card use grows, restaurant operators must stay vigilant in the protection of consumer data.

Takeout Technologies intros integrated technology ordering solution

June 2, 2010

TakeOut Technologies has partnered with Restaurants on the Run to create Foodgistics, an integrated technology solution for multiunit restaurant operators. …

Skinner: McDonald's to launch oatmeal, more differentiation

June 2, 2010

As part of its product differentiation strategy, McDonald's will launch oatmeal nationwide in 2011, McDonald's CEO Jim Skinner said. The company has been…

Payment processing trends: What every operator should know

As credit and debit card use grows, restaurant operators must stay vigilant in the protection of consumer data.

DT Research improves handheld POS line for QSR

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May 25, 2010

DT Research Inc., an industry leader in the development of information appliances for vertical markets, has added two products to its handheld POS line, the…

Thomas-family owned Wendy's franchise deploys WAND Digital Restaurant

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May 25, 2010

Wendy's franchisee Thomas 5 Ltd., which is owned by members of the Dave Thomas family, has deployed a WAND Digital Restaurant in several of its restaurant…

Okla. Carl's Jr. franchisee deploys Tetherball mobile loyalty program

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May 25, 2010

Carl's Jr. franchisee Star Chasers Oklahoma has partnered with Tetherball, an industry leader in mobile loyalty and rewards solutions, in the launch of a…

New tech solutions to debut at NRA Show 2010

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May 18, 2010

A number of technology providers will debut new solutions at this weekend's National Restaurant Association Restaurant, Hotel-Motel Show, May 22 through May 2…

Four Soft ROI Benefits of Digital Signage in the Restaurant Industry

Digital signage can increase profits, but also it yields benefits that are more difficult to measure. Learn how digital signage can increase customer and…

Burger King franchisee selects MICROS as preferred POS vendor

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May 5, 2010

Quality Dining Inc., one of the nation's largest franchisee restaurant companies, has selected MICROS Systems as its exclusive preferred vendor for…

New iPhone app allows restaurateurs to view video surveillance

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May 5, 2010

Pinnacle Hospitality Systems has launched a new iPhone application to allow operators to view video surveillance clips of in-store transactions from their…

Wis. Arby's pilots WAND Digital Restaurant

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April 27, 2010

Arby's franchisee Carish Inc., the company's second largest franchisee with 70 stores in eight states, is working with WAND Corp. to test the technology…