Pressure grows to make restaurant kiosks 'disability-friendly'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.

Cowboy Chicken, Elevation Burger execs: Pay supply chain due respect or pay consequences

by S.A. Whitehead — Food Editor, Net World Media Group

In a world, where customers are demanding that restaurants use ethically produced, sustainable and healthful ingredients, supply chain management has grown in…

DQ, Mazzio's and Rave roll out the tech to roll in the employees

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…

McDonald's massive move to mobile ordering: A big change that warrants big groundwork

by Russell Zack — SVP, Products and Solutions, HelloWorld

McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is…

Olea Kiosks introduces drive-thru kiosk for QSR, fast casual restaurants

March 29, 2017

Olea Kiosks has introduced a drive-thru kiosk for the QSR and fast casual industries. The new device has been dubbed the Detroit in honor of the city that made…

Toast partners with Punchh restaurant marketing cloud to improve customer engagement

March 29, 2017

Toast, a restaurant technology platform, has integrated its restaurant POS with the Punchh restaurant marketing cloud to deliver engagement, loyalty and…

With 10 million daily food deliveries, Meituan-Dianping a name to know

March 28, 2017

It may be relatively unknown in the Western World, but in 20 of China's biggest cities, the name Meituan-Dianping is as commonly heard as Amazon and Google.

American Council of the Blind sues Eatsa over kiosk and app access

March 24, 2017

The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…

QikServe unveils kiosk ordering solution for hospitality sector

March 23, 2017

QikServe, a multichannel ordering and payment specialist, has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based…

Self-order kiosks come to McDonald's in Las Vegas

March 23, 2017

Customers walking to the checkout area of a southwest valley McDonald's can see that the technological future of fast-food ordering and customer service has…

How self-serve kiosks can rescue corporate dining — part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-serve kiosk rewrites the economics of corporate dining.

Automation: The possibilities of robo-restaurateuring - Part 3 of 3

Complete Automation in a foodservice operation is relatively rare at the moment, but that is changing almost by the day.

Casey’s General Store Deploys SpeedLine Point of Sale

VANCOUVER, BRITISH COLUMBIA ––Casey’s General Store announced today the company’s selection of integrated point of sale and enterprise restaurant management…

Dunkin' delights diners with new website

March 15, 2017

Dunkin' Donuts fans are dipping into a brand new website today at DunkinDonuts.com, according to a news release that touts the site's mobile friendliness and…

Automation doesn't have to be a dirty word in foodservice - Part 1 of 3

by Sagi Rochman — CEO, Better Chains

Automation has taken on the aura of a dirty word in foodservice with its potential to inflict widespread job losses, not to mention a perception of a colder…

Shopkeep acquires ChowBOT

March 14, 2017

Thousands of limited-service restaurants will have access next year to new technology thanks to ShopKeep's acquisition this week of online ordering software…

Tech: The transformative touch at the table - Part 2 of 3

by Sagi Rochman — CEO, Better Chains

Exponential improvements in foodservice technology can, not only help accelerate industry growth, but also trim the costs that have grown into a heavy layer of…

Chowly integrates online ordering, POS systems

March 6, 2017

Chowly is partnering with MICROS Retail Systems to integrate all third-party online ordering systems into POS systems for MICROS clients, according to a press…

Free webinar; 5 must-knows before switching to cloud-based POS

March 3, 2017

You know the  saying, "I wish I knew then what I know now?" There is a reason the saying is so popular and it’s usually because the right questions weren’t…

Tech has power to dazzle drive-thru diners even in a 'down' market

by Elizabeth Friend — Strategy Analyst, Euromonitor International

Much of the drive-thru's draw of the drive-thru is rooted in speed and convenience. But, recent advancements in technology have created the potential for an…