3 ways to use behavioral data to upgrade customer experience

Beacon and behavioral data can revolutionize how chains do business from the big picture to the day-to-day.

Jamba Juice launches mobile 'order ahead' app

August 17, 2015

Jamba Juice has improved convenience for consumers who can't wait for their next juice or smoothie.

Mobile POS takes restaurant concepts offsite

by Darrel Suderman — President CEO, Food Technical Consulting

Tech savvy CEOs and executives consider mobile POS systems as mini Enterprise Resource Planning systems similar to systems that drive food and beverage…

NRA releases mobile payments guide for restaurateurs

August 13, 2015

The 'guide will provide a roadmap' for restaurant owners and operators interested in implementing mobile payments into their business, NRA official says.

Long John Silver’s franchisee cuts drive-thru time with wireless audio system

August 12, 2015

Corbin Restaurants, a Long John's Service franchisee in Lexington, Kentucky, has deployed the Panasonic Attune II Wireless Audio System to improve customer…

Survey: Restaurateurs believe technology generates increased revenue

August 6, 2015

Survey reports that restaurants are relying on technology as a way to create revenue and improve efficiency.

Fraud beware: WAND releases credit card protection software

August 5, 2015

Ahead of the Oct. 1 liability deadline, WAND releases new EMV terminals and promises enhanced protection and security measures.

HotSchedules delivers mobile task management, communication, accountability app

July 29, 2015

Logbook is a mobile task list and communication tool that can replace or enhance traditional paper systems.

Paytronix launches platform to 'measure, improve loyalty campaign performance'

July 27, 2015

Paytronix Systems has unveiled the Paytronix Campaign Center, an enhancement to the Paytronix Rewards Platform that enables marketers to determine the…

Benseron IT acquires Restajet restaurant apps

July 23, 2015

Restajet apps are designed to enable restaurants to speed up the ordering process and improve the customer experience.

HotSchedules launches restaurant inventory mobile app

July 22, 2015

Designed for independent and small regional restaurants, HotSchedules Count aims to help restaurants improve inventory accuracy, control foods costs…

Del Taco selects EarthLink's Franchise Program for IT needs

July 21, 2015

The Franchise Program offers PCI-compliant, high-bandwidth managed Wide Area Network (WAN) with managed router and firewall, PCI assessment tools and…

HotSchedules releases mobile restaurant management app

July 15, 2015

Reveal opens the proverbial kimono on a restaurant’s performance.

Delaget releases employee theft technology for restaurants

July 14, 2015

Delaget GUARD, a Web-based software solution with a mobile interface, analyzes POS restaurant data to identify suspected employee theft, track employee…

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

by Christopher Hall — w, t

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the…

Delaget launches restaurant revenue recovery software

July 8, 2015

Employee theft is rampant in the industry, costing each multi-unit restaurant an estimated 5 to 7 percent in annual revenue.

Tech in a box: How Dickey's uses big data to target marketing strategies

by Cherryh Cansler — Publisher, FastCasual.com

During "Tablets: When, Where, Why and How" at the ICX Summit in Chicago, Dickey's discussed its custom-developed business intelligence service called Smoke…

5 reasons to personalize your restaurant website now

More and more big name restaurants and chains are creating one-to-one, unique website experiences for visitors to drive higher user engagement and customer…

Filter aims to reduce kitchens' carbon footprint, operating costs

June 24, 2015

A new filter system captures waste heat from cook lines to preheat water, an ecologically-friendly feature intended to save commercial kitchen operators…

OrderSnapp launches free POS for pizzerias, small restaurants

June 22, 2015

The tablet is designed for startups looking to control investment costs and current restaurant owners who want to avoid expensive upgrades on old POS systems.