Soaring Turnover Rates May Have Peaked Amid Best Restaurant Industry Sales in Almost Three Years

Soaring Turnover Rates May Have Peaked Amid Best Restaurant Industry Sales in Almost Three Years

The restaurant industry produced 1.5% same-store sales growth in April, the strongest in the last 31 months.

Type: Special Report

Sponsor: TDn2K


The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

Increased crowding and competition are forcing restaurants to quickly cook up new ways of doing business. Serving mouthwatering food, perhaps once the central ingredient in a restaurant’s recipe for success, is now just one must-have among many.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Loyalty Research Report Millennials

Loyalty Research Report Millennials

CodeBroker surveyed 1,287 consumers who are members of loyalty programs in a range of industries, including travel, restaurant, credit card, retail and others. Those cross-industry research results can be accessed here.

Type: White Paper

Sponsor: CodeBroker


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FEATURES


Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

Business dining is booming to the tune of $77 billion in the U.S. annually, but to tap into this deep pool of restaurant revenue you first better know how to swim.

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches, according to a consumer study by Market Force.

Sonic store gets smoked out by drive-thru customers

Sonic store gets smoked out by drive-thru customers

Mississippi manager refuses to serve customers smoking weed at the drive-thru.

Jersey Mike's keeps its eyes on the people behind the pies

Jersey Mike's keeps its eyes on the people behind the pies

Sometimes a brand's best potential franchisee "pickings" are already operating entirely different — though operationally similar — types of restaurants.

$200 billion in restaurant sales are moving: Is your brand riding along?

$200 billion in restaurant sales are moving: Is your brand riding along?

Today's consumers now expect to engage with restaurants in an on-demand fashion, so restaurants must now either meet those expectations or lose business.

Checkers & Rally's travels 2-way communication highway to QSR success

Checkers & Rally's travels 2-way communication highway to QSR success

Checkers & Rally's has built a strong 2-way communication channel with its customers that's improving everything from operations and menu offerings, to customer experience and connection.

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board this "bus", brands need to consider some of the inherent challenges and federal laws that apply when employing delivery drivers.

7 tech-y ways to lighten the load on QSR managers' plates

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and attendance, scheduling, leave management and other employee-facing processes.

A restaurateur's guide to the trends within the trends for 2018

A restaurateur's guide to the trends within the trends for 2018

Restaurateurs have been inundated with so-called trends lists for the year ahead over the last three months. This site reviewed some of the major lists and the research behind them to establish four key things to know about your customers in the year ahead.

Airports still hot venue for limited-service brands

Airports still hot venue for limited-service brands

Airports are the No. 1 non-traditional expansion market for QSR brands, and Austin, Texas, has positioned itself to be right in the center of the action.

Hopdoddy, restaurant designers discuss the ROI of redesign

Hopdoddy, restaurant designers discuss the ROI of redesign

Great restaurant design can yield tremendous return on investment if you and your design team really understand how to tell your story, prioritize your spend and even break a few rules.

Corner Bakery, Newk's, Saladworks leaders' quick quotes for QSRs on dynamite data use

Corner Bakery, Newk's, Saladworks leaders' quick quotes for QSRs on dynamite data use

QSR operators can take home some great ideas on effective data use from three fast casual brands who shared thoughts on the subject at the Fast Casual Executive Summit in Nashville late last month.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

'Fall'-ing in love again: QSRs roll out offerings to roll in diners

'Fall'-ing in love again: QSRs roll out offerings to roll in diners

Trees may shed plenty every fall, but QSR menus do not. Rather, many brands have been adding on like crazy this fall with innovative offerings, both LTO and permanent.

Key QSR delivery take-outs from wider world of retail ecommerce

Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that ecommerce and the larger retail industry have already blazed a trail filled with key teachings.

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Research the latest restaurant industry trends and statistics. Understanding the trends driving the industry and how to leverage that knowledge for future growth will keep you ahead of your competition.

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