Fast Casual State of the Industry available for download

February 17, 2016

The report reveals operators' biggest concerns and provides insight on trends they're embracing and how they are spending their money.

Are McDonald's kiosks the ideal solution?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Since the launch of McDonald's kiosks, the QSR business has been enthusiastic about the possibilities of indoor kiosks. But every opportunity presents its own…

Dunkin' Donuts named top brand in coffee customer loyalty

February 17, 2016

The 2016 Brand Keys Customer Loyalty Index has recognized Dunkin' Donuts as a top brand for consumer engagement in the out-of-home coffee category.

Take the Beverage Trends survey and you may win a $100 Amazon card

February 11, 2016

Calling all restaurateurs: Take our survey and be entered to win a $100 Amazon gift card. QSRweb is preparing a report about beverage trends for 2016 and we…

QSR survey reveals consumers prefer healthful options

February 9, 2016

A recent survey from research company Ask Your Target Market finds that attitudes toward health are a vital factor in driving preferences in the quick service…

Retailers find their sea legs with beacons for mobile engagement

by Will Hernandez — Editor, NetWorld Media Group

Near the end of 2015, many mainstream publications rushed to declare Apple's iBeacon technology a dud — even though it's been around only since 2013. But some…

Lent: Boom or bust?

by Travis Wagoner — Editor, Networld Media Group

So what's a restaurant owner to do when a significant portion of the eating public will be abstaining from meat on Ash Wednesday and Lenten Fridays? Prepare.

Chick-fil-A, In-N-Out Burger earn top honors for customer experience

February 8, 2016

Restaurant market intelligence firm Sandelman has announced the winners of the 2015 Quick-Track Awards of Excellence.

Researcher: Loyalty platforms a must for millennials

by Cherryh Cansler — Editor, FastCasual.com

Though monetary value is crucial, millennials can incentivized to maintain loyalty participation through other means.

Dunkin' CEO calls Q4 sales 'disappointing'

February 4, 2016

Dunkin' Brands Group Inc, the parent company of Dunkin' Donuts and Baskin-Robbins, said comparable same-store sales declined 0.8 percent for Q4.

What is your restaurant's carbon footprint?

Countries and companies across the globe are making climate change high on their agenda.

Report: Alcoholic beverage preferences changing on menus

February 4, 2016

Food industry researcher Datassential has released its MenuTrends Keynote report on menu and consumer preferences for beer, wine, spirits and cocktails.

Growing reception and use of restaurant self-serve POS

While rugged mobile tablets are making their way into the food services market, one element of the checkout experience that continues to be in demand for…

Video: Smashburger founder discusses why old brands are struggling

Fast casual is pervasive, persistent and is starting to cover all categories, said Smashburger Founder Tom Ryan.

Merchants shift priorities to better serve today's consumers

by Will Hernandez — Editor, NetWorld Media Group

At the National Retail Federation Big Show, London-based multinational retailer Marks and Spencer described how it created a new loyalty program.

Win millennials with QSR kiosks

by Frank Olea

It is no secret that millennials prefer customization and digital experiences. Quick serve restaurant kiosks can deliver these two elements and can help you…

Will restaurants work to meet new dietary guidelines?

by Travis Wagoner — Editor, Networld Media Group

There's a new food sheriff in town in the form of the federal government's new dietary guidelines, but many restaurants aren't going to find it difficult to…

Report: coupons primary reason consumers engage with brands on mobile

January 22, 2016

Vibes, a mobile marketing firm, has released its 2016 Mobile Consumer Report, which examines consumer perceptions and opinions about mobile marketing and…

Technomic announces 2016 Consumers' Choice Awards for chain restaurants

January 15, 2016

Technomic has announced its 2016 Consumers' Choice Awards for chain restaurants. Technomic asked consumers to rate more than 120 leading U.S. restaurant chains…

2015's best perceived QSR rankings released

January 14, 2016

Consumer perception research firm YouGov BrandIndex released its annual rankings for the best perceived QSR dining chains in the country.