Video

Delivering the ultimate customer experience across banking touch points

At the Bank Customer Experience Summit last fall, Andrea Boone, executive director of FSO digital at EY, spoke with Tim Tang, director of enterprise solutions at Hughes, about the role of the digital studio in helping clients design customer services and experiences to be delivered across both physical and digital touch points.

January 15, 2019

At the Bank Customer Experience Summit last fall, Andrea Boone, executive director of FSO digital at EY, spoke with Tim Tang, director of enterprise solutions at Hughes, about the role of the digital studio in helping clients design customer services and experiences to be delivered across both physical and digital touch points.