Video

Red Robin COO on using tech to meet evolving consumer needs

Carin Stutz, COO of Red Robin, chats wth Tim Tang of Hughes about how the chain handles customers' evolving needs, which includes a push for technology.

August 24, 2018

Carin Stutz, COO of Red Robin, chatted wth Tim Tang of Hughes about how the chain handles customers' evolving needs, which includes a push for technology.

"I love that they think about the guests first. I don't think it's about them feeling clumsy with the technology, but I think they're really consciously thinking about that interaction with the guests, and that's admirable for this generation," Stutz said during the interview at the 2018 Restaurant Franchisee Innovation Summit in Louisville,Kentucky. 

Register here for the 2019 Summit, March 11-13 in Louisville.