Video

Why your old-school training methods are failing

During a panel at the annual Fast Casual Executive Summit, industry executives discussed how they keep their employees engaged by using a variety of tools, including tablet-based content delivery for e-learning.

November 29, 2018

If your employees are still reading boring training manuals or watching outdated videos, it is time for an upgrade. Restaurant employees, especially millennials and members of Gen Z who have grow up with technology, expect a variety of hands-on technology to teach them about your business. 

During a panel at the annual Fast Casual Executive Summit, industry executives discussed how they keep their employees engaged by using a variety of tools, including tablet-based content delivery for e-learning.

Panelists included:

• Peter Blair, digital employee experience manager, Chipotle Mexican Grill.
• Mike Chissler, COO, Holler & Dash.
• Tom Ferguson Jr., CEO, Rise Biscuits Donuts.
• Keith Hertling, vice president of Leadership, Coaching and Culture, Jersey Mike's.
• Peter McLaughlin, senior director of Customer Success, PlayerLync (moderator).

Watch the hour-long session.