Burger Wars will heat up again

by Barry Klein — Marketing Directo, Go Roma

Wendy's and Burger King have the right leadership in place to get back to positive sales and competitiveness.

The HR Takeaway From The 99%

by Nate DaPore — President and CEO, PeopleMatter

Occupy movement has been smart to leverage social media, make their members feel like part of a team and reward and recognize their efforts.

One is the loneliest number

Having a lone employee on a late night shift raises the risk of robbery and employee theft.

Size matters and not just desserts

by Betsy Craig — pres, menutrinfo.com

Offering smaller portion sizes can lift sales.

Bacon: An indispensible ingredient in food innovation

by Darrel Suderman — President, Food Technical Consulting

Bacon appears to be one ingredient that the American consumer cannot do without. It's been around since the beginning of time, but never been applied to so…

Will 2012 be the Year of the Chicken?

by Alicia Kelso — Editor, QSRWeb.com

Lower costs, healthier perceptions have launched chicken into the QSR spotlight.

The art of building a bank

It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your…

The path toward world domination (Part 1)

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

A tip: Hire the right weird person for the job/position you have available and let them be weird.

Continual and constant improvement

by Scott Sharon — CEO, START

Today I was reading a magazine that is read by most people in the restaurant business. I was shocked at the number of formerly successful restaurant companies…

Minimize turnover, maximize efficiency

by Rob Connelly

There are a few key elements any QSR professional should consider when dealing with high turnover – a common occurrence that affects even the best, most…

'Save As' is the new 'Print' Part 2

by Nate DaPore — President and CEO, PeopleMatter

If you haven't realized the need for (mobile) speed or scheduled meetings with your IT team after reading "Save As" is the New "Print," Part 1 you might want…

Is your brand bigger than you?

by Lori Walderich — CMO, Top That! Pizza

It's a question restaurateurs should be asking themselves following the death of Steve Jobs, whose name and persona will be forever inseparable from the Apple…

Millennials' brand preferences shift due to household structures

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

While use of technology and social media among Millennials is legendary (they've never known a time that wasn't digital), new Hartman Group research finds…

The dangers of PCI tunnel vision

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

The Payment Card Industry Data Security Standard (PCI) is an excellent set of security requirements with which all of the major Credit Card companies expect…

Exploring the role food plays in patient health

by Darrel Suderman — President, Food Technical Consulting

The gap between food science and medical science presents a huge healthcare and business development opportunity.

Don’t wait ‘til Halloween to ghost hunt

The assistant manager was in charge of inputting hours worked by employees into the back office system. She was very diligent in making sure employees were…

Carb Lovers unite: Part 2

by Suzy Badaracco — President, Culinary Tides Inc

It is time to celebrate carbs and instead of bashing them. I discussed all the ways carbs are often villainized in part 1 of this series.  Now, it's time to…

Itty bitty is now a biggie

by Betsy Craig — pres, menutrinfo.com

Popping up everywhere you turn in our industry today are new mini desserts. Baskin-Robbins just launched the concept last week, and many new offerings are in…

Make 'thank-you' more meaningful

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

There is no app for appreciation. It doesn't get much more low-tech than shaking a hand, patting a back, writing a note or just saying thank you.

Is there a Steve Jobs in the restaurant industry?

by Barry Klein — Marketing Directo, Go Roma

There are an unusual number of stars in the restaurant industry firmament — probably more than most other categories of business.