Burger Wars are now Border Wars

by Alicia Kelso — Editor, QSRWeb.com

Chains expanding in China, India, Russia, Brazil and beyond.

5 common mistakes made with safes

We work hard in the restaurant business to provide our customers the food they desire. With efficient operations, we have enough inventory to convert raw…

A Big Apple surprise – restaurateur shows concern for food allergies

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I jumped out of the cab and just stood there taking it all in – the smell of roasted peanuts, the constant honking of taxis and the bright lights of hundreds…

Duncan Hines Amazing Glazes -- old technology in new packaging

by Darrel Suderman — President, Food Technical Consulting

What makes Duncan Hines' new Amazing Glazes so "amazing?" Does it represent new technology? Or do the glazes represent a new application of an old technology?

Gluten free done right

by Betsy Craig — pres, menutrinfo.com

Jeff Drake, President of GoRoma, a fast-casual Italian restaurant with six locations in the Chicago area, is glad he decided to feature gluten-free menu…

Leverage social media outlets for your new hires

by Nate DaPore — President and CEO, PeopleMatter

How did most of your applicants find you? Did they use a job board or did they walk in and ask one of your team members for an application? More and more…

What's happening in the digital menu board industry?

by Scott Sharon — CEO, START

I have heard many rumors, read news articles and press releases about major deals being made in the digital menu board industry. I also set up my Google Alerts…

Revisiting Restaurant 101: Three basics that’ll make you pay attention again

by Rob Connelly

Our industry is experiencing a renewed emphasis on the core principles of business, likely due to the high volume, high turnover nature of the QSR category.

Apple's innovations can be translated to restaurant industry

by Darrel Suderman — President, Food Technical Consulting

Have you ever walked into an Apple Computer retail store and noted all of the ways the company has revolutionized customer service, and achieved $5,914 sales…

What makes you say that?

I met with a potential client this past week. It was a referral from a current client that knows I can help this business with their many in-house “issues.…

Is “Jane Q Diner” responsible or is the counter person?

by Betsy Craig — pres, menutrinfo.com

Recently I had the pleasure and challenge of doing what I would call a “mystery dine” on a concept near the town where I live. This desire to go play Food PD…

Are all digital menu boards the same?

by Scott Sharon — CEO, START

In the past few months I have attended several major trade shows to see what's new and visit with my friendly competitors to see how they are doing. I know…

Cultivating innovation for the customer's benefit

by Rob Connelly

The key to valuable innovation – and ultimately success is commitment, which begins with asking the right questions.

Ralph Lauren's daughter grasps candy innovation

by Darrel Suderman — President, Food Technical Consulting

By merging fashion, art and pop candy culture, Dylan Lauren has brought a new creative energy to the candy segment of the food industry.

Slippery when wet – A mop bucket mentality

I first noticed the unmistakable sound of a mop bucket being pushed across a tile floor. I glanced over at the shift manager as he rolled the bucket of hot…

When Experience Really Matters

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Who has seen the latest reports on the fastest growing restaurant chains in North America? I was struck when I read the following article summarizing the…

Pizza Innovation: Small entrepreneurs and food trucks lead the way

by Darrel Suderman — President, Food Technical Consulting

Pizza cones, mobile wood-fired ovens are turning heads.

Street food: Urban foraging

by Suzy Badaracco — President, Culinary Tides Inc

“Lilly, get over here – she just got that blue box from the garage, where are you?” Teddy yelled – she was always a bit bossy toward Lilly. And it wasn’t as if…

If it looks like a duck

A friend of mine is a district manager for a fast casual restaurant franchisee who was recently sharing the details of a late night robbery at one of his…

Flashback: Taste test challenges re-emerge

by Alicia Kelso — Editor, QSRWeb.com

QSRs fighting it out over competition-centered marketing campaigns.