How cleaner QSR air keeps customers coming back

by Todd DeMonte

COVID-19 has ushered in a new and completely unseen enemy for QSR operators in airborne pathogens, which customers fully expect operators to do something about…

&Pizza CEO: 'Now is the right time for hourly wage increase'

&Pizza CEO Michael Lastoria, who disagrees with the National Restaurant Association's stance against raising the federal minimum wage to $15 an hour, said…

3 key performance areas your QSR can't scrimp on

by Bethany Allee

2021 will test QSRs in three primary areas of operation. Is your brand up to snuff?

From doughnut shop 'I do's' to pink burger buns, 'Love' has struck the QSR

by S.A. Whitehead — Food Editor, Net World Media Group

This Valentine's Day quick-service restaurants extend their versions of love in the fast lane.

McDonald's board chair says Dr. King's words live on in Ronald McDonald House Charities

by Enrique Hernandez, Jr.

Martin Luther King Jr. Day is only a couple of weeks behind us, and after all that happened in 2020, Dr. King's "Where Do We Go From Here?" address seems…

Edge computing's power to empower QSR success

by Jeffrey Ricker — CEO & co-founder, Hivecell

Quick-service restaurants are under an immense amount of pressure to innovate and differentiate their level of service. Edge computing can be a great ally in…

The digital revolution in QSR food safety

by Charlie Piper

Even the most organized restaurant systems can be baffled by all the legal and health regulations required around food safety. Digital tools take the tricks…

QSRs and QRs — a payment love story

by John Minor

As chief product officer for PayNearMe, John Minor knows restaurant payment, as well as all types of retail payment in general. In this blog, Minor gives…

Pay it forward: The payment options QSR customers want in 2021

by Brian Dammeir

The pandemic has transformed the way even the most Luddite of consumers now choose to pay at their neighborhood QSRs. Is your brand ready for this new and…

How mobile tech satisfies pandemic-era QSR customers' need for safety

by Dipesh Hinduja — Director, Mobile Solution Architecture, Stratix Corp

The pandemic customer's heightened safety concerns offer QSRs a chance to distinguish themselves in a highly competitive field through the savvy use of mobile…

Easing quick-service staff stress in uncertain times

Amid all the pandemic-induced stress everybody feels, it's easy to overlook to the heightened demands and stress put on QSR workers. Here's why it's important…

Is mobile solving the wait-time problem for restaurant brands?

by Emil Davityan — CEO and co-founder, Bluedot

These days of COVID-19 make it clear that customers will not stand for restaurant brands that make them wait. Limited-service restaurateurs that intend to…

Is your brand WILD-worthy?

by Cherryh Cansler — Editor, FastCasual.com

FastCasual has teamed up with Messner Reeves to create a certification program - Women In the Lead - recognizing restaurant brands that strive to include women…

Pop-up power: Opening the door to QSR start-up dreams

By Ruben Flores-Martinez/Cashdrop CEO and founder As cold weather and talks of another wave of COVID-19 bring new fears to already struggling restaurateurs…

2020 Fast Casual State of the Industry now available

by Cherryh Cansler — Editor, FastCasual.com

This year’s Fast Casual State of the Industry report reveals how nearly 200 fast casuals are coping with the pandemic, and also polls them on the usual…

Restaurants adapt to short, long-term impact of COVID-19

by Fast Casual

The short-term impacts of COVID-19 have been tremendous on restaurant customer behavior. Luckily, restaurants have adopted many tactics to handle both the…

Boosting QSR orders via AI-based personalization

It might be called "artificial" intelligence, but the connections AI enables with QSR customers are not just real, but real revenue-drivers.

WARN Act warnings re: QSR COVID-19 layoffs

By Lindsey Conrad Kennedy and Brittany Stepp/ Attorneys with Eckert Seamans Cherin & Mellott, LLC

The big bonuses of building better benefits for QSR employees

That old notion that you only get out of something what you put into it applies equally well to QSR employees, as Checkers & Rally's discovered through recent…

Dunkin's big eGift card win: A lesson for sales-seeking QSRs

by Brett Narlinger — Senior Vice President, Global Commece, Blackhawk Network

QSRs need to get on the E-train, as in eGifts. Dunkin' recently launched a campaign around this kind of product with tremendous success that spilled over into…