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Blogs

Tiny stores make me happy: Tracking revenue per square foot

by Noah Glass — CEO, Olo

Leading restaurant brands are growing their top line with off-premise sales while shrinking real estate costs – resulting in better revenue per square foot and…

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Deliver more than food; deliver an experience

by Erle Dardick — CEO, Monkeymedia

Lean on your supply chain partners to innovate for you; they have resources and answers.

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Apple Pay to lead the way in customer loyalty

by Jitendra Gupta — Mobile CRM Director, Punchh

By the end of 2015, it’s expected nearly every retailer will have NFC readers.

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When it comes to wage protests, do hourly job seekers really care?

by Jason Hamilton — VP of Marketing, Snagajob

Job seekers ages 45-54 years old had the strongest opinion of the impact of wage protests.

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Uber's move into foodservice showcases importance of convenience

by Ed Zimmerman — President, pizza.com

Recent partnerships and service launches show that consumers want convenience and are willing to pay for it.

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The world has gone mobile and you should, too

by Bob Leonard — CEO, iMobile3

As of right now, about 15 percent of restaurants accept mobile payments, but this is expected to rise to 68 percent in 2015.

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Identifying best practices for restaurant site selection

by Nate Riggs — CEO / Owner, NR Media Group

Getting boots on the ground to narrow down an ideal location is important.

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Is grass-fed milk better for you than organic milk?

by Darrel Suderman — President, Food Technical Consulting

One industry insider claims grass-fed labels are bringing in customers, more than non-GMO labels.

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Online ordering provides the holy grail of customer-level data

by Noah Glass — CEO, Olo

Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which…

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Three ways restaurants can be smarter with local schools

by Ed Zimmerman — President, pizza.com

Online ordering is the perfect way to remind students, parents and school administrators that you care about their needs by offering them a quick and…

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A confluence of factors pushing digital signage into the mainstream [infographic]

by Alicia Kelso — Editor, QSRWeb.com

Such technology decreases a customer's perceived wait time by up to 40 percent.

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Why Apple Pay is important for restaurant operators big and small

by Will Hernandez — Editor, NetWorld Media Group

Apple tries to make everything easy for consumers and that usually equals widespread consumer adoption down the road.

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Allergen awareness: Why American brands should be watching the EU

by Betsy Craig — pres, menutrinfo.com

The focus on establishments that serve food items will become more prevalent as the number of people born with allergens continues to increase.

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PCI 3.0 – A wake-up call for SAQ C merchants

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

It is our concern that merchants have not been properly educated about these changes, and it will be a rude awakening when they discover that they are required…

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A lesson for educational foodservice operators

by John Krebs — President, Axis Purchasing

How educational foodservice operators can gain a more transparent view of their costs and control of all purchasing cost factors.

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What are Any’tizers, Tanglers, Frisnacks or Wrappetizers?

by Darrel Suderman — President, Food Technical Consulting

Restaurants can sell snacks at premium profit margins and can be more exciting for guests than the traditional core menu.

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More part-time work? Training younger workers to expect less

by Jason Hamilton — VP of Marketing, Snagajob

A majority of younger job seekers say having a flexible work schedule is most attractive characteristic of a company.

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Five steps to creating a successful catering platform

by Erle Dardick — CEO, Monkeymedia

Having a plan is crucial to the success of catering within your organization, and it includes timelines, teams, locations, the menu and marketing.

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Wait time zero: The need for speed

by Noah Glass — CEO, Olo

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

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Capitalizing on new school nutrition policies

by Betsy Craig — pres, menutrinfo.com

New nutritional policies offer a great opportunity for restaurants to partner with schools to deliver healthy menu options for students.

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