Mmmm! Starbucks does black-and-slimy UK offering

October 22, 2019

Black with green slime may not be the description just about any caffeine-seeking thirsty soul would seek, but that is indeed the description of U.K.

Chick-fil-A, Dunkin' wrestle customers' hearts from Starbucks

August 15, 2019

Move over Starbucks, Americans now say a chicken has their heart according to the largest brand intimacy study that found Chick-fil-A is ranks first for…

Chick-fil-A, In-N-Out, Krispy Kreme lead study's best QSR rankings

A 2019 QSR study culled from the responses of more than 7,600 consumers kept favored West Coast brand, In-N-Out at the top of the nation's burger brands.

Delivery is driving restaurant industry growth, but that growth is slowing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delivery is a game-changer on steroids for the restaurant industry, altering the rate and manner that brands grow and thrive. But two Technomic executives…

Eatsa names former Starbucks leader to CEO role

April 30, 2019

Restaurant tech provider, Eatsa, has named former Starbucks Chief Digital Officer Adam Brotman as its CEO. Tim Young, the chain's co-founder who had been…

Starbucks franchisee’s tips on going 'off-brand' + why QSRs should go ‘clockless’

by S.A. Whitehead — Food Editor, Net World Media Group

In this week's edition of the QSRweb podcast, food trends forecaster Suzy Badarraco tells QSRs why "clockless eating" can drive more sales, while Starbucks…

Los Angeles Dunkin' promotion puts Starbucks in the crosshairs

December 11, 2018

It's no secret that Greater Los Angeles is one heated QSR market, so it might be little surprising that Dunkin' is resorting to some pretty tricky tactics to…

Investing in technology? Restaurants share hits and misses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

Former Dunkin', Starbucks, Yum exec named Papa Murphy's CEO

June 15, 2017

Weldon Spangler, a former leader with Dunkin' Brands, Starbucks and Yum, has been named CEO of Papa Murphy's, effective July 17, the company announced. Jean…

UK customers prefer quick-service to full-service restaurants

September 10, 2014

UK customers' satisfaction with restaurants has declined this year according to new research from the National Customer Satisfaction Index. The NCSI-UK shows…