Taco Bell does free drive-thru tacos Tuesday

March 30, 2020

Taco Bell is working to generate some customer love and drive-thru traffic with its plan to give all its drive-thru guests a free Doritos Locos taco, with no…

Yum Brands closing 7,000 stores globally due to COVID-19

March 25, 2020

Yum Brands is closing 1,000 Pizza Hut Express outlets and at least 900 U.K. KFC stores in a group of 7,000 restaurant outlets the Louisville, Kentucky-based…

Yum China sees 'early signs of recovery'

March 23, 2020

Yum China Holdings, Inc. said that despite the "unprecedented scale and impact" of the pandemic across its locations in China, leadership at the company is…

White Castle's pandemic response shows QSR strains amid dine-in closings

by S.A. Whitehead — Food Editor, Net World Media Group

With five states closing in-restaurant dining, we talk to one QSR affected by the closures in response to the pandemic and how it's affecting operations for…

Taco Bell to Wendy's: 'We'll handle the breakfast burritos, thank you very much'

March 12, 2020

Count Taco Bell in as yet another player in the QSR breakfast wars, now that the chain is debuting its new Toasted Breakfast Burrito Menu today. The menu…

Taco Bell to test restaurant re-dos centered on socializing, tech, games

March 5, 2020

Taco Bell is going to test converting some of its locations into what the brand has dubbed "fast social" restaurants that use tech and other systems to make…

Yum Brands acquires leadership development company to grow franchisee leaders, culture

March 4, 2020

Yum! Brands has acquired a leadership development program company called Heartstyles that the multi-restaurant brand organization said it will employ to…

Taco Bell launches 'Veggie Mode' to simplify kiosk vegetarian ordering

March 3, 2020

Taco Bell said today that beginning March 12, it will add a "Veggie Mode" feature that once again plays up the brand's established connection with vegetarian…

Yum China closes Wuhan stores due to virus, Yum Brands declares dividend

January 27, 2020

Yum China confirmed that it has temporarily closed some of its KFC and Pizza Hut stores in Wuhan, China due to the well-publicized coronavirus outbreak there…

Taco Bell returns Nacho fries with a kick o' 'chix'

January 24, 2020

Taco Bell is betting that its marketing and menu marvel of 2018 can keep on returning sizzling results in its newest permutation introduced this week that…

Taco Bell amps up mobile app personalization efforts

January 13, 2020

Taco Bell has partnered with omnichannel personalization company, Certona, to personalize menu recommendations and offers for registered users of its mobile…

Taco Bell offering paid sick days, $100,000 GM salaries

Taco Bell is upping the ante on QSR industry employer desirability and packaging sustainability with its 2020 commitments.

What wowed QSRweb readers in 2019

by S.A. Whitehead — Food Editor, Net World Media Group

From major C-suite changes at major QSRs, to everything and anything about the delivery game in quick-service, the top stories "of the year that was" on…

Chick-fil-A wins, QSRs win bigger in most-loved brands report

December 9, 2019

Chick-fil-A may sometimes have controversy, but they also have very devoted customers, as is evidenced in Savanta's Top 100 Most Loved US Eating Out Brands…

QSR end-of-year campaigns roll out red (+ green) carpet for customers

by S.A. Whitehead — Food Editor, Net World Media Group

From white-bearded nutcrackers to coffee-scented candles, QSRs are whispering sweet little nothings into their customers' ears this time of year in the form of…

Taco Bell opens up for passionate, pioneering spirit to win $6M in scholarships

November 6, 2019

The Taco Bell Foundation will open its fifth annual Live Más Scholarship to applicants, with more than $6 million available, with each scholarship ranging from…

Taco Bell puts Reaper Ranch fries' heat in chips

September 24, 2019

Taco Bell is expanding its retail line of tortilla chips, first introduced last year, to include the Reaper Ranch variety, inspired by the Steak Reaper Ranch…

Taco Bell loves vegetarians, launches dedicated menu to prove it

September 11, 2019

As Taco Bell promised in January, tomorrow it will introduce what it said is the brand's first "dedicated" in-store vegetarian menu board nationwide. The chain…

Taco Bell offers students new take on back-to-school uniforms

August 20, 2019

In Taco Bell's ongoing pursuit to outfit the world in branded merchandise, the QSR has launched its Back to School collection in its online Taco Shop…

Chick-fil-A, Dunkin' wrestle customers' hearts from Starbucks

August 15, 2019

Move over Starbucks, Americans now say a chicken has their heart according to the largest brand intimacy study that found Chick-fil-A is ranks first for…