News & Media From Nicole Troxell

QSRs, fast casuals provide table service with RFID technology

by Nicole Troxell — Associate Editor, Networld Media Group

As the restaurant industry trends toward using more and more technology to enhance customer experience, age old problems like searching for a guest’s table are…

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Checkers and Rally's capitalize on dessert trends in new Sweet Side menu

by Nicole Troxell — Associate Editor, Networld Media Group

Everyone has a sweet tooth, but the question is, what are the flavors that customers most crave?

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Marco's COO predicts real estate pressure, higher prices for restaurants this year

by Nicole Troxell — Associate Editor, Networld Media Group

Technomic research recently predicted that the $680 billion restaurant industry will see three percent growth in 2015. What else can industry leaders expect in…

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From lawsuits to 'factory food': 6 things wrong with McDonald's

by Nicole Troxell — Associate Editor, Networld Media Group

The Board of Directors of McDonald's Corporation announced that President and Chief Executive Officer Don Thompson will retire March 1, 2015, after almost 2…

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What to consider when implementing a restaurant kiosk

by Nicole Troxell — Associate Editor, Networld Media Group

A majority -- 88 percent -- of restaurant patrons indicate a preference for self-service technology at their table, while 12 percent indicated a preference for…

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Order kiosks making a comeback in the restaurant industry

by Nicole Troxell — Associate Editor, Networld Media Group

Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.

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