Award-winning veteran print and broadcast journalist, Shelly Whitehead, has spent most of the last 30 years reporting for TV and newspapers, including the former Kentucky and Cincinnati Post and a number of network news affiliates nationally. She brings her cumulative experience as a multimedia storyteller and video producer to the web-based pages of Pizzamarketplace.com and QSRweb.com after a lifelong “love affair” with reporting the stories behind the businesses that make our world go ‘round. Ms. Whitehead is driven to find and share news of the many professional passions people take to work with them every day in the pizza and quick-service restaurant industry. She is particularly interested in the growing role of sustainable agriculture and nutrition in food service worldwide and is always ready to move on great story ideas and news tips.
Get the best and keep them with you. That's the name of the game today in QSR employment strategy. This free hour-long session brings the pros and their expertise to you.
Balance Pan-Asian Grille is hoping to tip the scales in their favor with an innovative new farming operation which, if successful, will soon replace a good part of the brand's supply chain.
Quick-service, fast casual, fine dining -- does the restaurant industry need to come together to give more definition to what these service categories really mean now and in the future? Some thoughts on why that might be helpful to those working in the "biz" and those the business serves, as well.
McDonald's is facing a flurry of negative social media traffic involving an incident at its downtown Myrtle Beach, South Carolina, restaurant.
Checkers & Rally's has built a strong 2-way communication channel with its customers that's improving everything from operations and menu offerings, to customer experience and connection.
KFC has shown some real public relations prowess in its handling of the nearly unfathomable problem of running out of its main product —chicken — in the U.K.
It's a truth that reveals itself over and over again that sometimes the best of everything can be found right in your own backyard. When it comes to that notion and the ever-growing foodservice industry's emphasis on local sourcing, the Wisconsin-based sub brand, Cousins, stands as a shining, dairy-dipped example of this subject in action.
The U.S. House passage this week of the so-called "Common Sense Nutrition Disclosure Act" (H.R. 772) is either an attempt to water down previous menu-labeling measures set to take effect in May, or a break for restaurant operators, depending on your position in the foodservice industry.
Additives are typically shunned in QSR operations today, but news that a silicone additive in McDonald's fries might also help cure baldness presents a true conundrum for the brand's public relations team. In the U.S. alone, about 4.6 million people...
The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread use by restaurant concepts of all varieties.
Three months after focusing a very serious social issue ad on the problem of bullying, Burger King is now using its marketing voice to criticize the FCC's action in December to reverse net neutrality regulations enacted by the Obama administration.
The ultra-crowded, nearly constantly changing QSR market demands not only savvy and quick action, but innovation like never before. In that vein, one pizza restaurateur offers a great example of how to employ really innovative gadgets with multiple business purposes to get an edge over the competition.
White Castle sliders are available for delivery just in time for the Super Bowl.
QSRweb is proud to introduce the site's 2018 Editorial Board.
For the first time in recent memory last year, longtime QSR brand, A&W, began growing again and thriving and much of the credit goes to the man who embodies the brand, CEO Kevin Bazner.
Restaurateurs have been inundated with so-called trends lists for the year ahead over the last three months. This site reviewed some of the major lists and the research behind them to establish four key things to know about your customers in the year ahead.
Airports are the No. 1 non-traditional expansion market for QSR brands, and Austin, Texas, has positioned itself to be right in the center of the action.
In the words of the immortal Kermit the Frog, "It's not easy being green," but one trailblazing McDonald's in Bethesda, Maryland, took on the significant task and became the world's first McDonald's location to receive Green Restaurant Association certification.
It’s just a tiny story, but KFC made big news with the opening of its Portland, Oregon, mini restaurant Saturday, which now has managed to generate stories across the globe from major news outlets. Of course, we are talking about...
What were the top food news stories of the year and why should restaurateurs pay attention?