S.A. Whitehead

Award-winning veteran print and broadcast journalist, Shelly Whitehead, has spent most of the last 30 years reporting for TV and newspapers, including the former Kentucky and Cincinnati Post and a number of network news affiliates nationally. She brings her cumulative experience as a multimedia storyteller and video producer to the web-based pages of Pizzamarketplace.com and QSRweb.com after a lifelong “love affair” with reporting the stories behind the businesses that make our world go ‘round. Ms. Whitehead is driven to find and share news of the many professional passions people take to work with them every day in the pizza and quick-service restaurant industry. She is particularly interested in the growing role of sustainable agriculture and nutrition in food service worldwide and is always ready to move on great story ideas and news tips.


Which food news stories changed QSR customer behavior most this year?

Which food news stories changed QSR customer behavior most this year?

What were the top food news stories of the year and why should restaurateurs pay attention?

Hopdoddy, restaurant designers discuss the ROI of redesign

Hopdoddy, restaurant designers discuss the ROI of redesign

Great restaurant design can yield tremendous return on investment if you and your design team really understand how to tell your story, prioritize your spend and even break a few rules.

Mrs. Winner's on 'zigging' while the industry 'zags'

Mrs. Winner's on 'zigging' while the industry 'zags'

The fried chicken brand finds success by staying true to its roots: gravy and fried chicken.

Balance Grill, CoreLife, I Love Bacon execs on innovation that works ... and doesn't

Balance Grill, CoreLife, I Love Bacon execs on innovation that works ... and doesn't

A panel of restaurant leaders shared some of their best and worst innovations with fellow restaurateurs at the Fast Casual Executive Summit in Nashville.

Carl’s Jr., Hardee's get a little diabolical with latest marketing campaign

Carl’s Jr., Hardee's get a little diabolical with latest marketing campaign

Carl's Jr. and Hardee's are proving they're not below rolling in the mud a little in the name of a good marketing gag.

Anthony's Pizza, Asian Box, Melt Shop, Teatulia on giving diners clear view of your food sources

Anthony's Pizza, Asian Box, Melt Shop, Teatulia on giving diners clear view of your food sources

Consumers today don't just want restaurants to "tell all" when it comes to their food sources, they absolutely demand it and spend their money accordingly.

Free webinar teaches restaurants how to make training literally pay

Free webinar teaches restaurants how to make training literally pay

Training may be one of the restaurant industry's most overlooked ways to gain a competitive edge. This free webinar explains precisely how your brand can not only take heed of that fact, but do something potentially profit-producing about it.

Canadian start-up with a Caribbean bent shows passion integral to Perfect Pitch win

Canadian start-up with a Caribbean bent shows passion integral to Perfect Pitch win

A Toronto mom-and-pop focused on a Caribbean native's love for his culture, along with his new bride's love for him took home honors at this year’s Perfect Pitch competition at the 2017 Fast Casual Executive Summit in Nashville.

Millennials: 'Give us big discounts, cut the small talk'

Millennials: 'Give us big discounts, cut the small talk'

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied panel of millennials about what gets their restaurant business and what does not.

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

Summit keynote speaker: 5 seconds to leading amidst rapid change

Summit keynote speaker: 5 seconds to leading amidst rapid change

Best-selling author and CNN commentator Mel Robbins tells fast casual leaders why they are likely just 5 seconds away from the best approach to their toughest challenges.

2 chains fight back against kids' bullies

2 chains fight back against kids' bullies

Two chains have recently begun programs to fight bullying among youngsters, including Pizza Factory and the more publicized campaign from Burger King, which is getting widespread media attention today with a thought-provoking video.

White Castle test: Sometimes small things make a big difference

White Castle test: Sometimes small things make a big difference

Napkin dispensers aren't the subject of many sleepless nights for QSR executives. But maybe they should be.

'Fall'-ing in love again: QSRs roll out offerings to roll in diners

'Fall'-ing in love again: QSRs roll out offerings to roll in diners

Trees may shed plenty every fall, but QSR menus do not. Rather, many brands have been adding on like crazy this fall with innovative offerings, both LTO and permanent.

Slim Chickens caters to football fans' food demands

Slim Chickens caters to football fans' food demands

There may be no greater test of the success of a catering program than a fanatic football fan, who's been guzzling suds and suddenly becomes hungry. Party hosts want to meet these guests' needs. Luckily, many restaurants, including Slim Chickens, have catering programs to help.

Krystal proves hurricane response plans help

Krystal proves hurricane response plans help

Many QSR chains lack hurricane response plans, citing the unique challenge that each storm presents. Not so though for Krystal, whose thorough hurricane pre-planning helped the chain and surrounding communities recover more quickly.

350 boozy Taco Bells by year-end? Not quite

350 boozy Taco Bells by year-end? Not quite

Despite numerous business and general news media stories indicating otherwise, Taco Bell is not "literally" opening 350 of its so-called "cantinas" by the end of this year.

Considering delivery? Why it pays to do this first

Considering delivery? Why it pays to do this first

Delivery is the name of the game in quick-service — now and in the foreseeable future — but before you decide how to do it, look more closely at your target customer and his or her needs.

QSRs survive, help communities thrive, even after '1-2' hurricane punch

QSRs survive, help communities thrive, even after '1-2' hurricane punch

QSRs and restaurants of all kinds play a key role in helping communities come back to life after hurricanes hit.

South Philly QSR sends 'a certain unnamed chicken brand' a message

South Philly QSR sends 'a certain unnamed chicken brand' a message

Confidently cocky QSR South Philly Cheesesteaks & Fries said today that its crispy chicken sandwich — now formerly known as the Chick Philly — will indeed remain on its menu, the company said in a press statement, "despite a legal...

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Which food news stories changed QSR customer behavior most this year?