Fast Casual Executive Summit News & Media
Rethinking restaurant customer engagement, loyalty strategies
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher…
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WOWorks, Craveworthy Brands, Cousins Maine Lobster execs talk menu optimization, strategy
by Mandy Wolf Detwiler — Editor, Networld Media Group
Adam Terranova, senior director of growth for WOWorks, Jeremy Theisen, chief growth and development officer at Craveworthy Brands and Annie Tselikis, director…
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Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…
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Haven Hot Chicken wins The Perfect Pitch at the Fast Casual Executive Summit 2023
by Mandy Wolf Detwiler — Editor, Networld Media Group
Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9.
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How diversity became Shake Shack's key ingredient
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…
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Scooter's Coffee exec: 'The whole point of innovation is growth'
by Mandy Wolf Detwiler — Editor, Networld Media Group
Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…
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Introducing FastCasual's 2023 Perfect Pitchers
by Cherryh Cansler — Editor, FastCasual.com
Founders of Haven Hot Chicken, Mahana Fresh, Pizzawala, Pucci Brothers Fresh Italian and Sankranti Indian Kitchen will take the stage on Oct. 9 to pitch their…
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FastCasual to honor 2023 Hall of Famers
by Cherryh Cansler — Editor, FastCasual.com
Each leader will attend the summit to accept an award and share leadership experience, strategies and a few lessons learned along the way.
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Can a restaurant have 'too much tech?'
June 19, 2023
Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…
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2023 Fast Casual Perfect Pitch open for nominations
May 18, 2023
As part of its commitment to spotlighting up-and-coming fast casual brands, FastCasual is hosting its ninth annual Perfect Pitch contest Oct. 8 and is…
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Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Technology is playing a big role in providing a robust digital customer experience.
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Chipotle, Fazoli's, Smokey Bones share drive-thru, AI insight
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Top fast casual brand leaders offer valuable insight on how AI is driving a more robust digital drive-thru experience.
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Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…
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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.
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Mooyah Burgers, Jersey Mike's leaders share loyalty program tips
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.
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Restaurant execs discuss labor issues still plaguing industry
by Mandy Wolf Detwiler — Editor, Networld Media Group
Four restaurant executives discussed labor issues plaguing the industry at the Fast Casual Executive Summit in Indianapolis, Indiana.
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Layne's Chicken Fingers, Consolidated Concepts, Farm Burger execs talk supply chain issues
by Mandy Wolf Detwiler — Editor, Networld Media Group
Four restaurant executives discussed challenges with supply chains at the Fast Casual Executive Summit in Indianapolis, Indiana.
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Flake Pie Co. wins The Perfect Pitch at the Fast Casual Executive Summit
October 26, 2022
Following a global contest, five fledgling brands competed for a cash prize and the title of The Perfect Pitch at the Fast Casual Executive Summit on Oct. 1…
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sweetgreen CMO talks future of restaurants
by Mandy Wolf Detwiler — Editor, Networld Media Group
Daniel Shlossman, chief marketing officer for sweetgreen, said digital is the wave of the future in the opening keynote address at the Fast Casual Executive…
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Wow Bao, Zoup, Smokey Bones leaders share tips on virtual kitchen strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Fast casual leaders share insight on how and why their brands got into virtual business operations and tips on how to make it a successful strategy.
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