Mobile apps are restaurant marketing’s future, not mobile websites

by Jitendra Gupta — Mobile CRM Director, Punchh

Apps must provide significant value and engagement to users, not just routes to ads or videos or other low-value ends.

Teriyaki Madness names Heather Winslett director of operations

June 20, 2014

Teriyaki Madness announced today the addition of Heather Winslett as the company’s director of operations.

Achieving freshness in QSR

The appearance is vital to 'fresh' branding, and provides an opportunity to tell your customer about your commitment.

Baskin-Robbins plans Crimea entry

June 20, 2014

Baskin-Robbins is reportedly planning to set up camp in the volatile region of Crimea this year. According to Itar-Tess, Angessa Osipova, Baskin-Robbins’ head…

New cloud-based food ordering solution introduced

June 20, 2014

Clorder Inc. has introduced a proprietary cloud-based food ordering solution and portfolio of technology-based services, designed to help restaurants enhance…

Auntie Anne’s promotes real estate exec

June 20, 2014

Auntie Anne’s announced it has added Okey M. Reese to the executive team as VP of Real Estate. Reese has been with Auntie Anne’s since 2010.

Arby’s names Quiznos exec to lead development

June 20, 2014

Arby’s Restaurant Group has named James Lyons senior vice president of development. Lyons joins Arby’s just as the brand initiates a “major” remodeling and…

Franchise Assoc. CEO: Economy is on track to full recovery

June 20, 2014

Franchising growth is expected to grow significantly this year, according to new reports. FRANdata, which has been analyzing franchising activity for more than…

Burger King Canada franchisee continues expansion

June 20, 2014

New Brunswick-based BKR Management Inc. is hosting a grand opening celebration Sunday to mark its eighth Burger King restaurant in Atlantic Canada. The new…

Live from New York, it’s Ben & Jerry’s new flavors

June 20, 2014

Ben & Jerry’s has introduced two Saturday Night Live sketch-inspired flavors: Lazy Sunday and Gilly’s Catastrophic Crunch. According to a company news…

Gratafy mobile gifting app launches in Denver

June 20, 2014

Gratafy recently announced that it has launched in Denver, allowing consumers to purchase and send more than 600 gifts from local restaurants and bars. 

Exploring the role of whole grains in the food industry

by Nate Riggs — CEO / Owner, NR Media Group

'If you can pronounce the ingredients, it's probably good for you,' said Cynthia Harriman, director at Oldways and The Whole Grain Council.

Bruster's CEO talks about the brand's anniversary, growth and proprietary operating system

Sahene is also heading up a relatively new Philly Cheesesteak concept called Wit or Witout, which recently opened its third store and has sold its first two…

Lavu iPad POS adds scheduling tools for employees

June 19, 2014

Lavu Inc. has added new features to its mobile iPad POS software, including an Employee Portal that allows employees to view schedules online and trade shifts…

Wendy’s: Snapchat is now a priority

June 19, 2014

McDonald’s and Taco Bell explored Snapchat campaigns earlier this year and now it looks like Wendy’s is jumping into the space as well. According to Adweek…

Carl’s Jr., Hardee’s bring their version of monkey bread to the menu

June 19, 2014

Sister chains Carl’s Jr. and Hardee’s announced they are introducing Made from Scratch Cinnamon Pull-Aparts on June 23. The cinnamon-sugar breakfast offering…

5 ways to ramp up your restaurant's customer service

Customers are now much more likely to make a comment about your business via social media where they can either gloat or vent their frustrations to an…

Auntie Anne’s SVP: Brands have to adapt to compete in marketplace

by Alicia Kelso — Editor, QSRWeb.com

The pretzel brand is set to significantly expand internationally, as well as in non-mall locations domestically, with its new store prototype.

Whataburger expands retail presence with two breakfast offerings

June 18, 2014

Whataburger and H-E-B announced that Whataburger’s Honey Butter and Premium Pork Sausage are now available at H-E-B and Central Market stores in…

Wendy’s bringing back its pretzel bun

June 18, 2014

Wendy’s announced it is bringing back its pretzel bun in July, with the return of its pretzel bacon cheeseburger and pretzel pub chicken sandwiches.