News & Media
Taco John's trying to raise brand awareness with Flamin' Hot Cheetos Burrito
April 23, 2014
The Flamas Doritos Locos Taco isn't the only hot combination in the Mexican QSR space anymore. Taco John's has also teamed up with PepsiCo's Frito-Lay division…
read nowRestaurant Association releases customer service training video
April 23, 2014
The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service…
read nowDunkin' Donuts adds two more California franchise groups
April 23, 2014
Dunkin' Donuts today announced the signing of multi-unit store development agreements with two new franchise groups to develop 20 new units in South Orange…
read nowAuntie Anne's recognized for philanthropic programs
April 23, 2014
Auntie Anne's Inc. has been named as the Pennsylvania state winner for the Restaurant Neighbor Award, presented by the National Restaurant Association…
read nowWhenToManage software adds social networking app for restaurants
April 23, 2014
WhenToManage, a provider of cloud-based software for the restaurant industry, has introduced Flow, a social networking tool that allows employees to share…
read nowCarl's Jr. hits on sweet/salty trend with new dessert
April 23, 2014
Carl's Jr. has introduced the new Sea Salt & Caramel Shake, featuring the brand's signature hand-scooped vanilla ice cream blended with caramel syrup and…
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McDonald's breakfast sales not impacted by new competition
by Alicia Kelso — Editor, QSRWeb.com
The company is undergoing a 're-set' to emphasize the importance of staffing and enhance the customer experience.
read nowMood Media expanding TV network into 150 QSRs
April 22, 2014
Mood Media has announced the signing of an agreement with a QSR franchise group to deploy Mood TV, the company's new in-store private television network.
read nowArby's signs 211 development agreements in Q1
April 22, 2014
Arby's Restaurant Group Inc. today announced development agreements with new and existing franchisees. They include:
read nowWhite Castle doubles food scrap recycling program
April 22, 2014
White Castle today released an update about its recent sustainability efforts, including the switch to recycled brown paper sacks and corrugated Crave Cases…
read nowKrispy Kreme plans BOGO promotion
April 22, 2014
Krispy Kreme is bringing back its Hero Appreciation Day deal April 28. On that day, guests who purchase a dozen doughnuts will get a dozen Original Glazed…
read nowWhite Castle breaks into single-serve coffee market
April 22, 2014
White Castle's medium roast coffee is now available in single-serve coffee cups.
read nowTim Hortons switching to LED lighting to reduce energy consumption
April 22, 2014
Tim Hortons announced a new initiative to replace all existing lighting fixtures in its more than 4,400 restaurants throughout Canada and the U.S. with more…
read nowChick-fil-A commits six-year agreement with ESPN
April 22, 2014
Chick-fil-A is the first College Football Playoff bowl sponsor to announce a new agreement with ESPN. Also this week, the chain announced its Chick-fil-A Bowl…
read nowCulver's Pub Burger LTO lifts cheeseburger category by double digits
April 22, 2014
Culver's has brought back its Pepper Grinder Pub Burger for a limited time and has introduced a new TV spot for the occasion. The burger, which will be…
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How mystery shoppers provide a 'micro view' of restaurant operations
by Alicia Kelso — Editor, QSRWeb.com
Customers can give sentiment, but they don't have the trained eye to provide that micro view that shoppers look for.
read nowDunkin' Donuts and Baskin-Robbins expanding in Phoenix
April 21, 2014
Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, is recruiting franchisees in Phoenix to develop locations with both of its brands.
read nowKFC's brings back Double Down, claims 'bread is dead'
April 21, 2014
KFC's Double Down sandwich, which features two Original Recipe chicken filets in lieu of a bun, has returned to the U.S. menu for a limited time.
read nowConsumer demand increasing for proteins
April 21, 2014
Consumers are saying they want more protein in their diets, however a majority — 71 percent — don't know the recommended daily amount they should be eating.
read nowWendy's debuts short film to promote new premium sandwich
April 21, 2014
Wendy's today announced its newest premium offering — a Tuscan Chicken on Ciabatta sandwich. The sandwich includes a toasted artisan ciabatta bun, homestyle…
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