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News & Media

TCBY Yogurt, Mrs. Fields Cookies expand international footprints

March 19, 2014

Famous Brands International, parent company of TCBY Yogurt and Mrs. Fields Cookies, has announced a master franchise agreement that will bring 28 TCBY stores…

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Knouse Foods introduces new breakfast options

March 19, 2014

With breakfast sales increasing, Knouse Foods has introduced new morning daypart offerings for foodservice operators under its Lucky Leaf and Musselman's rands.

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Earn and Burn vs Surprise and Delight

by Jitendra Gupta — Mobile CRM Director, Punchh

Marketers view all loyalty programs using two main paradigms: Earn and Burn and Surprise and Delight. Often, marketers struggle with choosing the right loyalty…

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Burger King rolling out mobile payment app systemwide

by Alicia Kelso — Editor, QSRWeb.com

The app, developed by Tillster, will include the ability to pre-order, as well as coupons and nutritional information.

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Arby's sells 14 restaurants to franchisee

March 19, 2014

Mosaic Investments Inc. has purchased 14 Arby's restaurants from Arby's Restaurant Group Inc. According to the Tampa Bay Business Journal, Atlanta-based Mosaic…

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Krispy Kreme SVP of HR announces retirement

March 19, 2014

Krispy Kreme Doughnuts Inc. has announced that Senior Vice President Kenneth J. Hudson will retire by the end of the year.

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Pilot program created to 'look through the eyes of a McDonald's millennial'

by Alicia Kelso — Editor, QSRWeb.com

McDonald's Philadelphia will tap into members' opinions on both the brand and the value and quality of menu items.

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Sentry Marketing Group acquires mystery shop company

March 18, 2014

Sentry Marketing Group announced it has acquired mystery shop company Feedback Plus.

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Carl's Jr., Hardee's double up on bacon for X-Men tie-in

March 18, 2014

Carl's Jr. and Hardee's have added two new menu items that feature four strips of bacon, the new Western X-Tra Bacon Cheeseburger and X-Tra Bacon, Egg &…

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Consumers craving more protein sources

March 18, 2014

The majority of U.S. consumers (78 percent) believe that protein contributes to a healthy diet and more than half of adults say they want more of it in their…

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Bojangles' marks Southern 500 sponsorship with sweepstakes

March 18, 2014

Bojangles' has launched its Bojangles' Southern 500 Winner's Circle Sweepstakes, giving fans the opportunity to win one of three getaways and $10,000.

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Dunkin' franchisee yields 120% response rate from Twitter app

March 18, 2014

Dunkin' Donuts franchisee First Cup LLC's recent "Free medium hot or iced coffee campaign" has achieved a 120-percent conversion rate in about seven months.

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Kitchen Brains supports growth with new EMEA VP

March 18, 2014

Brian Jahnke has been named Kitchen Brains' VP of Business Development covering European, Middle Eastern and African markets.

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Farmer Boys launches mobile loyalty platform

March 18, 2014

Punchh, a mobile CRM suite for brick-and-mortar businesses, will create a customized mobile and swipe-card based rewards program for the 75-unit Farmer Boys…

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In a bid for lunch share, Tim Hortons enters chicken sandwich category

March 18, 2014

Tim Hortons today announced its entry into the hot chicken sandwich category, in an effort to boost its lunch menu.

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Long John Silver's menu plan includes soups, salads

March 18, 2014

In May, Long John Silver's menu will include new sandwiches, soups and salads. Supermarketnews.com said the chain's chief food innovation officer Marie Zhang…

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NY franchisees reach settlement in McDonald's wage theft suit

March 18, 2014

Less than a week after a handful of lawsuits were brought against McDonald's for wage theft accusations, New York state has reached a settlement with seven of…

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Quiznos granted interim financing amidst bankruptcy proceedings

March 18, 2014

Quiznos today announced that the U.S. Bankruptcy Court in Wilmington, Delaware granted its request for some interim financing to help support the business.

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Krispy Kreme bets on smaller model, retail coffee platform

by Alicia Kelso — Editor, QSRWeb.com

More franchisees are committing to the smaller shop model, which has been performing above expectations.

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Demand for snack opportunities on the rise

March 17, 2014

More than half of consumers — 51 percent — say they eat snacks at least twice a day, an increase from the 48 percent who said the same in 2012. According to…

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