Inspiring product development and innovation as recovery unfolds, part I

by Suzy Badaracco — President, Culinary Tides Inc

Consumers are cautiously moving toward recovery and are still demanding authenticity.

Three ways brands can get a handle on negative comments

How you handle one comment has a ripple effect on how other customers perceive your brand.

Pineapple Teriyaki among White Castle's new grilled chicken Sliders

January 24, 2014

White Castle has announced its new grilled chicken Slider lineup, including savory and bacon and cheddar, as well as the new chicken parmesan and pineapple…

Author petitions McDonald's to offer meatless option

January 24, 2014

Kathy Freston, author of "Quantum Wellness: A Practical and Spiritual Guide to Health and Happiness," has created a petition on Change.org asking McDonald's…

MarketingVitals.com earns Innovation Award for restaurant intelligence product

January 24, 2014

MarketingVitals.com today announced its restaurant intelligence product has won the 2014 "BIG Innovation Award," presented by The Business Intelligence Group.

Illinois Restaurant Association marks 100th year

January 24, 2014

The Illinois Restaurant Association, a non-profit organization dedicated to improving the restaurant and hospitality industry in Illinois, is celebrating its…

MenuTrinfo adds Amtrak to portfolio

January 24, 2014

MenuTrinfo has been named the nutritional partner for Amtrak, and will conduct menu nutritional services for the railway's food and beverage service.

Tim Hortons launches interactive Timbit Me contest

January 24, 2014

Tim Hortons is inviting Canadians to build personalized Timbit avatars using the Timbit Me online tool for a chance to win prizes, including free coffee and…

Subway teams up with Michelle Obama to push healthier kids' meals

January 24, 2014

First Lady Michelle Obama announced Thursday that Subway restaurants have joined the Partnership for a Healthier America in a three-year commitment to promote…

McDonald's outlines adjustments to win back 'customer relevance'

Executives admit the pace of menu introductions overcomplicated restaurant operations last year.

Dunkin' Donuts extending Oklahoma City presence

January 23, 2014

Dunkin' Donuts announced today the signing of a multiunit store development agreement with existing franchise group, OKD Holdings, to develop 13 new…

Roy Rogers adds Gold Rush-topped LTO sandwich

January 23, 2014

Roy Rogers Restaurants has introduced the Gold Rush Hot Ham N Cheese sandwich for a limited time.

Good Times' operating profit doubles from last year

January 23, 2014

Good Times Restaurants Inc. announced its unaudited financial results for the first fiscal quarter ended Dec. 31, 2013.

Taco Bell introduces two new Loaded Grillers

January 23, 2014

Starting today, Taco Bell has added two new Loaded Grillers flavors to the menu — Chipotle Ranch Chicken and Chili Cheese Fries.

Granbury Solutions names Touch Dynamic as primary vendor

January 23, 2014

Granbury Solutions has named Touch Dynamic as its primary vendor for point-of-sale hardware. According to a news release, Touch Dynamic has more than 13 years…

Breakfast sales growth linked to healthy options, coffee

January 23, 2014

More than eight out of 10 Canadian consumers (82 percent) say they eat breakfast at least sometimes, and 32 percent say that they always eat breakfast…

Krispy Kreme signs multiunit franchise deal for China's Guangdong Province

January 23, 2014

Krispy Kreme announced today that it has signed a multiyear development agreement for the Guangdong Province of China with Haiya Group. Under the agreement…

Long John Silver's menu now fully trans fat free

January 22, 2014

Long John Silver's has announced its entire menu of fish, chicken, sides and desserts now boasts zero grams of trans fat. Today's announcement follows the…

McDonald's France under fire for tax evasion rumors

January 22, 2014

McDonald's has "firmly denied" rumors that it has avoided paying taxes on its approximately $3 billion of income in France. The chain has 314 restaurants in…

Syrus Restaurant Information Services hires first COO

January 22, 2014

Syrus Restaurant Information Services, a provider of restaurant technologies and analytics, has hired Brian Graham as its first chief operating officer.