5 questions to ask before choosing a mobile partner

by Jitendra Gupta — Mobile CRM Director, Punchh

By Jitendra Gupta

Jim Knight on how to find, hire and keep the right people

Training and business culture veteran Jim Knight was the opening keynote speaker at this year's Retail Customer Experience Executive Summit, held August 13-1…

Long John Silver's adds Ciabatta sandwich option

September 5, 2013

Long John Silver's has launched the Ciabatta Jack Sandwich; an artisan sandwich served on warmed Ciabatta bread with either batter-dipped fish or chicken.

Krispy Kreme rewarding customers who talk like a pirate

September 5, 2013

International Talk Like a Pirate Day is Sept. 19 and once again Krispy Kreme will offer a free doughnut to those who participate.

White Castle introduces My Size kids' meal

September 5, 2013

White Castle is celebrating National Grandparents Day Sept. 8, by offering a free throwback paper cap for all grandparents and grandchildren visiting a…

McDonald's UK customer satisfaction scores up 7 percent

September 5, 2013

A new report from the National Customer Satisfaction Index UK shows that, for the first time, customer satisfaction with limited-service restaurants equals…

Dunkin' adds Angus Steak Big N' Toasted to breakfast line

September 5, 2013

Dunkin' Donuts has launched the new Angus Steak Big N' Toasted breakfast sandwich, featuring two eggs, Angus steak and a slice of American cheese, between two…

Baskin-Robbins seeking California franchisees

September 5, 2013

Baskin-Robbins is currently seeking qualified candidates who are interested in owning and operating their own shop to purchase existing Baskin-Robbins…

Sonic hosts crewmember competition as part of service training

September 5, 2013

After nine months of competition, 12 Sonic Drive-In crews are advancing to the final round of the 20th annual Dr Pepper Sonic Games. The last challenge will be…

Smithfield introduces cook-in-bag pulled pork product

September 5, 2013

Smithfield Foodservice has introduced a new Cook-in-Bag Smoked Pork Butt for restaurant operators who want to serve a pulled pork product without adding extra…

SCA's Tork launches No Kid Hungry promotion

September 5, 2013

Numerous restaurant chains have added promotions for Share Our Strength's No Kid Hungry campaign, which runs through September. SCA's Tork Brand is also…

QSRs shift focus to mobile for differentiation

by Alicia Kelso — Editor, QSRWeb.com

Brands are increasing their budgets for mobile initiatives, from loyalty to promotions and payments.

Back to school – Back to basics

by Ed Zimmerman — President, pizza.com

It is cheaper to sell more to current customers than find new ones, motivate them.

Lion's Choice acquired by private equity groups

September 4, 2013

Local businessman and former Lion's Choice executive Mark Disper, in partnership with the principals of St. Louis-based Millstone Capital Advisors, announced…

Del Taco plans 25 units in San Antonio market

September 4, 2013

Del Taco has announced the opening of its first of 25 locations planned for the San Antonio market. The new restaurant opened today at 10926 Culebra Road, and…

Rita's marks fall with pumpkin cheesecake flavor launch

September 4, 2013

Rita's Italian Ice has introduced its newest flavor, Pumpkin Cheesecake Cream Ice, for a limited time beginning today through Sept. 24. Rita's newest offering…

Registration opens for Nat'l Restaurant Association's annual show

September 4, 2013

The National Restaurant Association has opened attendee registration for its NRA Show 2014 and the International Wine, Spirits & Beer Event. A special…

National Food Safety Month campaign kicks off

September 4, 2013

The National Restaurant Association is hosting its annual National Food Safety Month throughout September. This year's campaign spotlights the increasing…

Good Times turns in 19 percent sales jump in August

September 4, 2013

Good Times Restaurants Inc. has turned in its fifth consecutive month of double-digit, same-store sales increases, jumping 18.7 percent in August.

DQ, Orange Julius rewarding teachers with school supplies

September 4, 2013

The Orange Julius Treat for Teachers essay contest, presented by Orange Julius at DQ, will run through Sept. 22.