Dining Alliance signs national contract with Pepsi

May 2, 2013

Dining Alliance, a foodservice partnership for independently owned restaurants, has signed a national contract with Pepsi, the first soda agreement to serve…

34 ways to fail with a poorly written franchise agreement

by Cherryh Cansler — Editor, FastCasual.com

Franchise agreements must be prepared, negotiated and reviewed by a specialist from where the restaurant will operate.

ShopKeep POS Wins Technology Innovation of the Year Award from Electronic Transactions Association

ShopKeep POS, the leader in iPad point of sale to brick and mortar merchants across the U.S., announced today that the company is the winner of the Technology…

Yelp, Locu bringing menus to local business listings in 'near real time'

May 1, 2013

Locu, a producer of menu dashboards for local merchants, has announced a partnership with Yelp, according to a Locu press release.

Report: Many restaurant diners loyal without promotions

May 1, 2013

More than 40 percent of consumers say they are loyal to their favorite restaurants and will go there whether or not it has a promotion, reports The NPD Group.

Franchising industry lauded for military veteran hiring efforts

May 1, 2013

As part of the franchising industry's support of the White House Joining Forces initiative, Steve Caldeira, International Franchising Association president and…

Menu price survey now open to support NRA Educational Foundation

May 1, 2013

SpenDifference, a supply chain co-op, has launched its latest menu price survey open to chain restaurants. The 12-question survey is designed for chains that…

Restaurant operators optimistic about sales growth

May 1, 2013

Buoyed by positive sales results and a more optimistic outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index…

Dairy Queen debuts light smoothies this month

May 1, 2013

May marks the debut of light smoothies at Dairy Queen locations nationwide as part of the chain's co-branding with Orange Julius.

McDonald's Restaurants of Ohio pushing tourism offers

May 1, 2013

The Office of Tourism Ohio, McDonald's Restaurants of Ohio and Coca-Cola have announced the launch of Discover Ohio To Go, a promotion designed to provide…

Wendy's wooing nocturnal crowd with new promotion

May 1, 2013

In an intensified competition to attract on-the-go consumers at all times of the day, Wendy's has thrown its hat into the late-night space. According to Burger…

Dunkin' Brands adds nutrition experts to advisory board

May 1, 2013

Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, has added two new members to its nutrition advisory board. They join three…

Captain D's posts another quarter of growth

May 1, 2013

Captain D's has posted another quarter of positive same-store sales increases, marking six quarters and 20 consecutive months of growth.

Jersey Mike's adding mobile and online ordering system

May 1, 2013

Splick-it, a mobile and online ordering platform, announced it has been selected to power the mobile and online ordering system for Jersey Mike's Subs…

Carl's Jr., Hardee's named 'most improved' restaurant chains

May 1, 2013

Sister chains Carl's Jr. and Hardee's have both been recognized with 'most improved' honors from two consumer research firms.

Has the food truck bubble burst?

Operators need to be prepared for unique challenges such as staffing, weather, equipment — repair and maintenance — regulatory permitting fees, insurance…

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

NRA proposing changes to E-Verify to better suit small restaurant owners

by Cherryh Cansler — Editor, FastCasual.com

Employers can rely on E-Verify to help them comply with the law.

New mobile survey solution to help restaurants 'quickly address customer complaints'

April 30, 2013

Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the…

Mobile-POS integrator eThor secures $1M in funding

April 30, 2013

Restaurant and retail industry point-of-sale integration platform eThor has announced a $1 million investment into the company by AVAC Ltd., a private Alberta…