Has the food truck bubble burst?

Operators need to be prepared for unique challenges such as staffing, weather, equipment — repair and maintenance — regulatory permitting fees, insurance…

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

NRA proposing changes to E-Verify to better suit small restaurant owners

by Cherryh Cansler — Publisher, FastCasual.com

Employers can rely on E-Verify to help them comply with the law.

New mobile survey solution to help restaurants 'quickly address customer complaints'

April 30, 2013

Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the…

Mobile-POS integrator eThor secures $1M in funding

April 30, 2013

Restaurant and retail industry point-of-sale integration platform eThor has announced a $1 million investment into the company by AVAC Ltd., a private Alberta…

Pretzelmaker, Great American Cookies co-brand at Atlanta Hawks' arena

April 30, 2013

Global Franchise Group has announced its partnership with the Atlanta Hawks and Philips Arena in Atlanta. As part of the partnership, a co-branded store…

5 reasons Millennials love pizza

by Jeff Fromm — Executive Vice President, Barkley

Pizza might be one of the most versatile ways to grab a quick bite to eat. It comes in takeout, delivery, dine-in, frozen and take-and-bake. Pizza is a staple…

Study: Consumers want e-commerce, loyalty options from restaurants

April 30, 2013

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs.

Panasonic's Attune drive-thru system certified by CKE Restaurants

April 30, 2013

Panasonic announced that its Attune drive-thru communications system is now certified by CKE Restaurants Inc. for use in the company's Carl's Jr. and Hardee's…

Arby's partners with King's Hawaiian for two new sandwiches

April 30, 2013

Arby's Restaurant Group Inc. has added a twist to its classic Roast Beef sandwich. For a limited time only, Arby's is partnering with the King's Hawaiian brand…

Carl's Jr., Hardee's partner with Hillshire Farm for breakfast offering

April 30, 2013

Carl's Jr. and Hardee's have partnered with Hillshire Farm for a new breakfast offering. The brands' signature Made From Scratch Biscuits will be the base for…

Culver's breaks ground in Florida

April 30, 2013

Construction for the first Culver's restaurant in Florida is underway following a groundbreaking ceremony Monday in Naples. Three other restaurants in Port…

Chick-fil-A plans to open 102 restaurants in 2013

April 30, 2013

Chick-fil-A opened its latest nontraditional unit this week at Hartsfield-Jackson Atlanta International Airport.

Arby's names new CEO

April 29, 2013

Arby's Restaurant Group Inc. today announced that Paul Brown will join the company as chief executive officer. Brown has experience in leading global brands…

The future of the restaurant industry is bright

by Marla Topliff — President, Rosati's Pizza

The energy and enthusiasm of tomorrow’s restaurant leaders was palpable at the recent ProStart Invitational event.

Dunkin' Donuts adds breakfast sandwich to permanent menu

April 29, 2013

Dunkin' Donuts today announced a permanent addition to its DDSMART menu: the turkey sausage breakfast sandwich. The option is under 400 calories and includes a…

NRA Show will include marketing strategies session

April 29, 2013

Linda Duke, CEO of Duke Marketing LLC, will moderate a panel of three Marketing Executive Group (MEG) board members at the 93rd National Restaurant Association…

EyesOn Digital rolls out BI and Surveillance Suite for QSRs

April 29, 2013

EyesOn Digital, a global provider of integrated security solutions, will introduce its Business Intelligence & Surveillance Suite for restaurants, QSRs and…

McDonald's CEO: Mobile is a huge opportunity

April 29, 2013

McDonald's CEO Don Thompson sat down for an interview on CNBC's "Squawk on the Street" program last week and offered a few insights into the company's China…

CEO Jack Dorsey: Square Register's new features are perfect for QSR mold

by Alicia Kelso — Editor, QSRWeb.com

Order modifier and custom kitchen ticket additions are expected to speed up service and simplify operations.