Can innovation ever hurt your business?

by Darrel Suderman — President, Food Technical Consulting

"Single dose" technology innovation has huge opportunities for application to the restaurant industry — and it will save costs.

Report: Chicken sandwiches now outnumber burgers on QSR menus

April 8, 2013

New research from Mintel compiled for Burger Business shows that the longstanding fast food burger wars may be evolving into the chicken sandwich wars.

Research shows restaurants dominate social media conversations

April 8, 2013

New PQ Media/uberVU Research shows that social network ad spending grew 42.1 percent in 2012, to $7.94 billion. Beverage and technology brands dominated global…

KFC bets on hometown Cardinals in NCAA championship game

April 8, 2013

It's the University of Louisville versus the University of Michigan in tonight's NCAA Men's Basketball Championship Game. If the Cardinals come out on top…

May symposium will address omnichannel customer engagement technologies

April 7, 2013

The Digital Screenmedia Association will host a symposium to help business executives across foodservice, banking, retail and other industries better…

KFC calls boneless chicken launch a 'game changer'

April 5, 2013

On April 14, KFC will roll out a product the company claims took two to three years to develop — Original Recipe Boneless. The launch is in response to…

Wendy's breakfast pull back due to inconsistency

by Alicia Kelso — Editor, QSRWeb.com

Having antiquated restaurants was affecting Wendy's ability to compete with traditional QSRs and fast casual brands.

Taco Bell creates fundraising contest via eBay

April 5, 2013

Taco Bell is asking customers to donate $1 to the Taco Bell Foundations for Teens via eBay from today through April 24 (ebay.com/tacobell). Those who donate…

QSR International expands Quiznos' presence in Latin America

April 5, 2013

QSR International has signed a 15-unit Quiznos development agreement for the country of Panama with Franquicias Premium Corporation, managed by Dimas Fajardo…

U-Swirl co-brands with Rocky Mountain Chocolate Factory

April 5, 2013

U-Swirl Inc., parent company of U-SWIRL Frozen Yogurt cafes, announced that the first U-Swirl and Rocky Mountain Chocolate Factory co-branded location is open…

SinglePlatform adds Yelp as menu publisher

April 5, 2013

SinglePlatform, a division of Constant Contact Inc., has added Yelp as a menu publisher in SinglePlatform's publishing partner network. Additionally, in the…

Whataburger adds philanthropic piece to Whatagames competition

April 5, 2013

Recently, Whataburger announced the 21 restaurants that emerged as finalists in the company's "WhataGames" competition, which tests team members in operations…

Dunkin' Donuts names new franchise group for W. Va.

April 5, 2013

Dunkin' Donuts announced the signing of a multi-unit store development agreement with new franchise group, Little General, for three new restaurants throughout…

Bojangles' giving away Chevy Camaro as part of NASCAR sponsorship

April 5, 2013

To celebrate its second year sponsoring Bojangles' Southern 500, South Carolina's only NASCAR Sprint Cup Series race, Bojangles' is giving away a 201…

MenuTrinfo founder wins entrepreneur award

April 5, 2013

Betsy Craig, founder and president of Fort Collins, Colo.-based MenuTrinfo, was named the 2013 Emerging Entrepreneur of Northern Colorado at the 14th annual…

Summit Group Communications awarded Subway's Detroit market business

April 5, 2013

The Summit Group Communications, a Utah-based, independently owned advertising and public relations firm, has won the business of the Detroit Subway…

A&W's mascot resurgence part of chain's bid to 'start fresh'

by Alicia Kelso — Editor, QSRWeb.com

The director of marketing discusses the chain's focus on social media to attract new customers without alienating loyal fans.

Wendy's new branding efforts

Wendy's has made many branding changes recently to better compete with both QSRs and fast casuals, and to make the brand more contemporary.

QSR workers stage 'biggest strike in fast food history' today

April 4, 2013

An estimated 400 quick-service employees walked off their jobs today at more than 60 New York City restaurants. The Fast Food Forward organization, which…

Self-order kiosks installed in Indian KFC, Taco Bell locations

April 4, 2013

KFC and Taco Bell parent company Yum Brands is trying to crack the Indian market with specialty menu offerings and self-ordering technology.