News & Media
McDonald's tests new Quarter Pounders, Egg White McMuffin
November 19, 2012
McDonald's restaurants in the greater Sacramento, Stockton and Modesto, Calif., areas are now showcasing three new varieties of the Quarter Pounder with…
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Hello. We miss you. Wont you purchase again?
by Jitendra Gupta — Mobile CRM Director, Punchh
Pizza operators have had it good for years. No other restaurant business has the ability to track customer data as accurately as a delivery operation that gets…
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Q&A: The evolution of online ordering
NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.
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Five tech tools to help treat every customer like a VIP
by Duessa Holscher — marketing, Granbury Restaurant Solutions
Most technologies can help you give exceptional customer service without extraordinary effort.
read nowDairy Queen rolls out holiday treats
November 16, 2012
The Dairy Queen system will feature holiday-themed candy cane treats throughout December, including the Candy Cane Chill Blizzard Treat, as well as Candy Cane…
read nowTim Hortons Café & Bake Shop debuts holiday menu
November 16, 2012
Tim Hortons Cafe & Bake Shop has unveiled its special edition holiday-themed beverages and baked goods. The bakery cafe chain's limited edition flavors…
read nowBurger King, Pepsi launch soccer promo in Latin America
November 16, 2012
Burger King Worldwide announced a partnership with La Liga BBVA, the top professional division of the Spanish football league, and Pepsi to launch a promotion…
read nowTaco Cabana sells New Mexico units to franchisee
November 16, 2012
Taco Cabana, a subsidiary of Fiesta Restaurant Group Inc., has sold its two company-owned Albuquerque, N.M., locations to its local franchisee Mel Sloan.
read nowArby's stokes 'sandwich war' fire
November 16, 2012
Arby's has added a new component to its ad campaign featuring New York City police detective Bo Dietl.
read nowStudy finds high customer support for nutritional disclosure at restaurants
November 16, 2012
Many chains, including Starbucks, Panera and McDonald's, have already begun posting nutritional information on their menus, well ahead of the Affordable Care…
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Are political statements tarnishing the restaurant industrys reputation?
by Alicia Kelso — Editor, QSRWeb.com
Following statements against Obamacare, brands social media conversations are no longer about the food.
read nowShopKeep iPad POS system enters the QSR market
November 15, 2012
ShopKeep POS has announced its entry into the quick-serve market with full kitchen printing capabilities.
read nowBurger King expands home delivery service to Texas
November 15, 2012
Less than a month after extending its home delivery service to select Florida markets, Burger King has announced that it will also now be delivering to the…
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McDonald's USA names new president
November 15, 2012
Jan Fields, president of McDonald's USA, announced she is leaving the company after more than 35 years. Her last day is Dec. 1.
read nowGreen Burrito adds chicken taquitos to snack lineup
November 15, 2012
Green Burritos at co-branded Carl's Jr. restaurants are now featuring new chicken taquitos. The Mexican dish features charbroiled chicken rolled into a…
read nowGrubHub introduces food delivery tracking platform
November 15, 2012
GrubHub, an online and mobile food ordering service, has unveiled the beta release of Track Your Grub, a new set of features that provide GrubHub diners with…
read nowDunkin' Donuts adding 10 units in Michigan
November 15, 2012
Just one day after announcing a multiunit agreement in the Wisconsin market, Dunkin' Donuts has also signed a multiunit development agreement for 10 new units…
read nowQSR technology provider EMN8 wins Best in Biz award
November 15, 2012
EMN8 Inc., a provider of transactional engagement platforms across mobile, online, kiosk and call center for the quick-service restaurant industry, has been…
read nowSeattle's Best unveils drive-thru store model
November 15, 2012
Seattle's Best Coffee, part of Starbucks Corporation, has introduced a new store design that features drive-thru and walk-up only.
read nowStudy: Measuring social media word of mouth drives restaurant traffic
November 15, 2012
Most restaurant operators believe 70 percent of customer traffic comes through word of mouth, and a majority of them use social media as the vehicle. But…
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