Study: QSR lighting, music affect diner satisfaction

August 31, 2012

A new study published by Cornell University's Brian Wansink and Dr. Koert Van Ittersum examines the effects QSR atmospheres – particularly lighting and…

QSR August 2012 launches

August is never a big month for limited-time product launches in the QSR segment - at 8 percent - but there were still plenty of introductions this month worth…

Checkers, Rally's up for sale by private equity owner

August 30, 2012

Tampa, Fla.-based Checkers Drive-In Restaurants Inc. could be up for sale by owner and private equity company Wellspring Capital Management. According to…

Krystal's mobile restaurant to support hurricane first responders

August 30, 2012

The Krystal Crave Cruiser is headed to Gulfport, Miss., to support first responders as they begin clean up efforts from Hurricane Isaac. This mobile restaurant…

California McDonald's mark Egg McMuffin's 40th birthday

August 30, 2012

The Egg McMuffin breakfast sandwich is turning 40 and McDonald's of the Greater Bay Area, in California, is celebrating by hosting trivia promotions through…

Burger King promotes smoothies during Labor Day weekend

August 30, 2012

To help celebrate the Labor Day holiday weekend, Burger King Restaurants will offer the brand's new Real Fruit Smoothies for $1 from Aug. 31 to Sept. 3.

Sonic celebrates back-to-school season with new menu items

August 30, 2012

Sonic Drive-In is declaring Sept. 4 National Back-to-School Day and is offering its entire lineup of breakfast burritos for half price all day. Additionally…

Del Taco signs 20-unit development agreement

August 30, 2012

Del Taco has completed a 20-unit development agreement with Larry Blumberg & Associates, a hospitality operator based in Dothan, Ala., that will take the…

Commentary: 5 ways to deal with negative online reviews

Negative online reviews don't have to kill a restaurant's reputation.

Jersey Mike's growing in Arizona, Michigan

August 30, 2012

Jersey Mike's Subs is steadily expanding. Next month, the chain will open its 16th Phoenix-area restaurant and its second in Michigan. The Phoenix location is…

Restaurants take the lead in hunger crisis aid

by Alicia Kelso — Editor, QSRWeb.com

A new report shows that one in five Americans don't know how they'll afford their next meal.

Canadian foodservice visits lead developed markets

August 29, 2012

Global foodservice traffic in the first quarter of 2012 reflected each geography's economy, according to market research comany The NPD Group. For example…

Del Taco selects new agency of record

August 29, 2012

Del Taco has selected San Francisco-based agency Camp + King as its lead advertising agency of record. Camp + King will lead all strategic branding and…

Arby's launches new turkey roasters sandwiches

August 29, 2012

Arby's has introduced turkey roasters, sandwiches that feature oven-roasted turkey that is thinly sliced every day.

Subway commits to ending gestation stall use

August 29, 2012

Subway is the latest QSR chain to condemn the use of gestation crates and is working toward the elimination of these crates within its supply chain. According…

Tasti D-Lite hosts promotions for 25th birthday

August 29, 2012

Tasti D-Lite is marking its 25th birthday with a limited-edition birthday cake flavor, which will be available Sept. 3-30.

Wendy's franchisee implements RTIconnect back office software

August 29, 2012

Allen Properties LLC, a Florida-based Wendy's operator owned by Mike Allen, has implemented RTIconnect back office software.

Top restaurant execs to meet in San Diego for FCES

August 29, 2012

CEOs and other leaders from the fastest-growing segment of the restaurant industry will gather Oct. 21-23 at San Diego's US Grant Hotel for the seventh annual…

Reaching more customers through digital technology

by Valerie Killifer — senior editor, NetWorld Alliance

A Q&A with Noah Glass, founder and CEO of online ordering firm OLO, on the new digital customer and the technology driving their dining experiences.

It’s not a chicken-and-egg scenario: quality comes before sales

by Jason Hamilton — VP of Marketing, Snagajob

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the…