Wendy's COO retiring this month

April 2, 2012

Steve Farrar, who had been named Wendy's chief of North American operations in April 2008, and chief operating officer for the company shortly thereafter, has…

Burger King rolls out new menu, marketing initiatives

Burger King has added more than a dozen new items – its broadest menu expansion in its 58-year history – and has also kicked off a celebrity-filled marketing…

CETW12: RewardMe takes loyalty mobile

RewardMe is a new loyalty program that uses an iPad kiosk to register users via cellphone numbers. RetailCustomerExperience.com's Cherryh Butler interviewed…

Brands get nostalgic in updating to Facebook Timeline

by Alicia Kelso — Editor, QSRWeb.com

Chains need to take advantage of the new design or risk losing engagement.

KFC has high stakes in March Madness Final Four

March 30, 2012

Many restaurants have been going all out with promotions since March Madness began, and for good reason — NCAA men's basketball engages their heavy user…

Dunkin' Donuts launches Hispanic marketing campaign

March 30, 2012

The longtime tagline for Dunkin' Donuts — "America Runs on Dunkin' — has been translated for the Hispanic market with the help of Accentmarketing, Dunkin's…

Krystal receives a $14.2 million investment

March 30, 2012

Triangle Capital Corporation, a specialty finance company that provides customized financing solutions to lower middle market companies, today announced that…

Thorntons to replace Dunkin' Donuts coffee with proprietary blend

March 30, 2012

Louisville, Ky.-based Thorntons, an independent gasoline and convenience chain retailer with 165 units in five states, has created its own coffee line …

Subway promotes breakfast menu with BOGO deal

March 30, 2012

Two years after taking its breakfast menu national, Subway is stepping up its morning daypart promotions with a buy-one-get-one-free deal throughout April.

Seattle's Best Coffee franchisee hires Morgan Marketing & PR

March 29, 2012

Rick Gitchen, senior franchise partner at Seattle’s Best Coffee, has hired Morgan Marketing and Public Relations LLC, an Irvine, Calif.-based full-service…

LivingSocial adds online option for takeout and delivery

March 29, 2012

LivingSocial has announced the national launch of Takeout & Delivery, a virtual "restaurant row" to help diners across the country order food for pickup or…

Troy Aikman, Jerry Jones sign on as Dunkin' Donuts franchisees

March 29, 2012

Dunkin' Donuts has added some star power to its franchise base in Dallas, welcoming Dallas Cowboys Football Club Owner and General Manager Jerry Jones and Pro…

High costs force San Francisco franchisees to abandon $5 footlongs

March 29, 2012

San Francisco area Subway franchisees have dropped the popular $5 footlong deal, citing the "higher cost of doing business" in the city.

Burger King tests entree salads, breakfast burritos

March 29, 2012

As part of its extensive menu enhancement efforts, Burger King is testing premium entrée salads and breakfast burritos in select markets.

Captain D's records weekly sales record

March 29, 2012

During the first quarter of 2012, Captain D's recorded an 8.5 percent same-store sales increase in company restaurants, and a 7.7 percent same-store sales…

NY McDonald's restaurants launch grassroots nutrition initiative

March 29, 2012

McDonald's New York Tri-State area restaurants launched the McDonald's New York Metro Nutrition Network, a new community outreach initiative to provide funds…

Cousins Subs undergoes a makeover for 40th anniversary

by Alicia Kelso — Editor, QSRWeb.com

New products, branding and menu boards are among recent initiatives.

NRA honored for Kids LiveWell

March 28, 2012

The National Restaurant Association has earned the 2012 ASAE Gold Circle Award for its media relations campaign launching the groundbreaking Kids LiveWell…

Newk's Cafe Centralizes HR Processes With PeopleMatter

Fast Casual Mover & Shaker Transitions From Paper and Point Solutions to a Comprehensive Platform

Clothes can make the employee

by Nate DaPore — President and CEO, PeopleMatter

Earlier this month I ran across an article in Freakonomics referencing a study that showed "wearing a white lab coat — a piece of clothing associated with care…